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DriveTime

DriveTime Automotive Group Inc.

4020 E. Indian School Road
Phoenix
Arizona
United States - 85018
Customer Care
Phone:
+1 800 967 8526(Customer Service) 0 0
+1 800 813 5883(Lease Inquiries) 0 0
+1 800 460 0104(Get Approved or Schedule a Visit) 0 0
+1 888 781 5649(Aeverex Warranty) 0 0
+1 866 387 3724(DriveTime Warranty) 0 1
+1 800 967 8526(Make A Payment) 0 0
+1 888 418 1212 0 0
Lease Inquiries
lease@drivetime.com

Vendor Inquiries
NewVendorRequest@drivetime.com

Get Approved or Schedule a Visit
approvals@drivetime.com

DriveTime Warranty
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DriveTime Complaints & Reviews

Drive Time Corp. - Arizona, Phoenix / 2011 nissan quest

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Reviewer13870 on 2016-01-17
I purchased a 2011 Nissan quest from drive time, in April of 2015.Like most others the car gave me problems from the beginning with a promise that the warranty would cover all defects, I spoke to someone at drive time a few days after my purchase, because the car was stalling, I was told...

DriveTime / Fraud

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Reviewer59041 on 2016-01-15
We have been paying on our Drivetime XL7 for about 4 years now. My husband asked me today "how much to we owe?" I logged in and saw we owed 13, 000 still... We bought it for over 18k and I KNEW the high interest rate of 18%. I knew what we were doing and I knew we were going to pay more...

DriveTime / Defective Vehicle Sold 2015

De
Dexter Farlough on 2016-01-14
On or About 25-Apr-2015 I purchased this vehicle a Mercury Milan 2008, so far I am unable to locate the " service contract " information and or what it entails regarding the additional costs into the contract. I do know the vehicle was being declined from being worked on by a mechanic...

DriveTime - Tennessee, Memphis / 2010 Dodge Caravan

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Reviewer90439 on 2015-12-30
07/08/2015 We want to return this 2010 Dodge Caravan because the interest rate was to high and there is a problem with the brakes. I heard this noise when we test drove it, but we were told that there was nothing wrong with the van, that is just how dodge vehicles sound. We have tried to...

DriveTime - Virginia, Newport News / Poor Service

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Reviewer71636 on 2015-12-21
I purchased my car lease had it for a week had to take it to dealer to get airbag recall done and was told by dealer that the oil change, transmission fluid, and brake fluid needed to be flushed asap. It is in severe condition, which, explains why the car is driving funny. I was slapped...

DriveTime - Florida, Keystone Heights / Leasing Program

Ba
barryandjulie95 on 2015-12-17
I recently leased a 2005 Kia Sorento from the DriveTime dealership in Orange Park Florida. I have only had this vehicle 3 weeks and the Bolt/Shaft that connects the Crankshaft to the Belt system on the truck snapped off inside the engine block while I was driving it with my wife, daughter...

DriveTime / Suv

Ka
kaykay247 on 2015-12-06
I been leasing a vehicle through drive time for almost a month now. The brakes started squeaking the second day I had the vehicle and has not stop and it's been about a month, the service engine soon light came on, the second week I had the vehicle I had the oil checked and I was told that...

Drive Time - Texas, Marble Falls / Car Repossession due to their error

Ap
aparker3 on 2015-12-02
I have been an excellent customer of Drive Time for over a year. This morning I woke up to find that my car was missing. After an exhausting search with the police, I found out that Drive Time took it because they could not find our new insurance policy that we sent in. The car had my...

Drive Time Dt Corp / They refused to help me, when the car stopped

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Reviewer90633 on 2015-10-30
I bought car from Drive Time DT Corp. After 2 months I drove and stopped for the fuel. After that the car didn’t start and I called to this company, which refused to help me with the towing. I was shocked, because this company got about $30, 000 from me and now they have refused to tow...

DriveTime / Used car overcharging

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Reviewer49301 on 2015-09-14
I had my car for two years. I am going to bring car back to them because of the excessive charges. I put $700 down, paid faithfully the whole time. In past year i called to check balance and it remained the same amount of money for $12,0000. I also paid extra payments when i could. The car...

DriveTime.com / Lied to and racism

Sa
sajbmj on 2015-08-22
Well let me start by saying worst experience ever . I got approved online them they tell me I have to put 1, 900 down for a 2005 Ford focus that they wanted 11, 000 for that's not worth that . Then they come tell me that there is no negotiations on the down payment but yet the lady...

Drive Time / used car in bad condition

Ch
chauntm on 2015-06-01
I purchased a car from drive time and with in almost 3 months the engine light came on and within 5 minutes of the engine light coming on the car stopped. I have 4 children and was 39 weeks pregnant at the time. Me and the kids had to walk home and did not get home until 2:30am. I have had...

DriveTime / Rip off - - - predatory lending

Ju
JustWendyNow on 2015-05-16
They "get you into a car" regardless of your credit situation, but then the car falls apart and you are stuck with a piece of junk. Everywhere i've gone for service has told me the same thing, drivetime is a rip off and sells junk!!! The band aid that was holding it together fell off...

Drive Time - Florida, Tampa / Knowingly sold me a faulty vehicle

Aa
AaronJH on 2015-03-31
I recently purchased a '08 Chevy Cobalt from DriveTime here in Tampa, FL. To say the least (but I will elaborate anyway...) This was the worst, the absolute worst decision I have ever made. 1. For starters their redundant lie for advertising ( We work with any type of credit and down...

DriveTime - Virginia, virginia beach / Scam and insurance fraud!!

Yo
yolanda.peniza on 2014-08-20
On 7-10-14 I had contacted drive time warranty dept that am. I also was told this was not eligible for warranty because of description of accident. I contacted my insurance company on 7/10/14 and I contacted brb on 7/10/14 and obtained the tow company referral from brb auto on 7/10/14. I...

Drivetime Houston / Tires / rim

Sa
Sad Kia Owner on 2014-08-01
I bought a 2010 Kia Soul on Saturday July 19, 2014. checking out tires and all on car was told there tires met the recommended standard requirements. Got home son in law said 1 tire looked bad. Took to Discount Tire one tire was at 3/32nd's and needed replacement and another tire had...

Drive Time - Texas, McAllen / A / C issues with vehicle

Ne
NelSilva on 2014-07-14
I purchased the 2008 Hyundai Tucson in March 25, 2014. Now the A/C on the vehicle has gone out twice in the three months I have had the vehicle. I had to pay $170 to service the vehicle, pay for car rental for 4 days while my vehicle was in the shop. One month later the same thing happened...

Drive Time / Horrible experience

Br
Brittany Wr. on 2014-06-04
I went into Drive Time in Lakewood Co today looking for a car with better gas mileage. The sales person was wonderful and walked me through every step and answer. So after doing all the paper work, providing three months worth of bank statement and pay stubs. That normally is the worst part...

DriveTime - Alabama, Mobile / Refused to honor Insurance

Lu
Lula Porter on 2014-06-03
Sonja bought a vehicle from these people. It wouldn't crank so she returned it for another. The next one had a bad transmission so she returned it for another. This one has RAT damage to the wiring. She has had it over 5 days but less than 30. DriveTime refuses to honor their promise...

Drive Time / drive time

Rn
rnmomma on 2013-12-06
I co-signed on a car loan from drivetime for my daughter. They will not work with me on the payments. I can't keep it up much longer. I would let them come get the vehicle but apparently I will still have to pay for it. I guess its better to have it adorn my drive way and pay for it...

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