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DriveTime Customer Care Service

DriveTime Automotive Group Inc.

4020 E. Indian School Road
United States - 85018

Customer Support Phone Numbers

+1 800 967 8526(Customer Service) 0 0
+1 800 813 5883(Lease Inquiries) 0 0
+1 800 460 0104(Get Approved or Schedule a Visit) 0 0
+1 888 781 5649(Aeverex Warranty) 2 0
+1 866 387 3724(DriveTime Warranty) 1 1
+1 800 967 8526(Make A Payment) 0 0
+1 888 418 1212 0 0
Lease Inquiries

Vendor Inquiries

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DriveTime Complaints & Reviews

DriveTime - Indiana, Mishawaka / bait and switch

singlefather81 on 2016-04-24
I looked at cars there and researched for over 6 days, I went to the dealership and was told I could get 3 cars and one I really liked. I walked in ready to sign the paperwork, the salesman came back in his office and said that was not one of the cars I had to pick from the 2 others and I...

DriveTime - Arizona, Chandler / Chevrolet HHR

lvargas92 on 2016-03-13
I bought a 2007 Chevy HHR from Drive Time about 3 years ago. This was the first car I had every purchased and I was 21 at the time. I ABSOLUTELY DESPISE THIS COMPANY. I have a laundry list of things that have broken on my car and I'M STILL PAYING ON IT. It's not like I don't...

Drive Time - North Carolina, Greensboro / False Paperwork

Alexis Wooten on 2016-03-09
Drive time made my daughter the primary person on a for her father without her providing proof of income to see even if she could make payments on the car that she doesn't have and has never had. It shows up on her credit and they will not take her off of the paperwork. Because she can not...

DriveTime - Florida, Bradenton / Audi

Rockybetty on 2016-02-22
I financed a car on 12/4/2015 and it's been drivable about 15 days since then. I had to replace the battery 2 weeks after the purchase even though they did a diagnostic test and said it was fine. The car still won't run and have gone to their recommended mechanic and he couldn't find the...

DriveTime - Arizona, Phoenix / Undisclosed hail damaged vehicle sold to me / should have been salvaged title

David L. C on 2016-02-18
I purchased a 2010 Toyota Camry from Drivetime in Phoenix Arizona. I had to finance approx. $18, 000. A mechanic I took the car to for a separate issue advised the vehicle has had SEVERE Hail Damage and would be very expensive to bring back to normal condition if at all. I went to a second...

Drive Time Corp. - Arizona, Phoenix / 2011 nissan quest

Reviewer13870 on 2016-01-17
I purchased a 2011 Nissan quest from drive time, in April of 2015.Like most others the car gave me problems from the beginning with a promise that the warranty would cover all defects, I spoke to someone at drive time a few days after my purchase, because the car was stalling, I was told...

DriveTime / Fraud

Reviewer59041 on 2016-01-15
We have been paying on our Drivetime XL7 for about 4 years now. My husband asked me today "how much to we owe?" I logged in and saw we owed 13, 000 still... We bought it for over 18k and I KNEW the high interest rate of 18%. I knew what we were doing and I knew we were going to pay more...

DriveTime / Defective Vehicle Sold 2015

Dexter Farlough on 2016-01-14
On or About 25-Apr-2015 I purchased this vehicle a Mercury Milan 2008, so far I am unable to locate the " service contract " information and or what it entails regarding the additional costs into the contract. I do know the vehicle was being declined from being worked on by a mechanic...

DriveTime - Tennessee, Memphis / 2010 Dodge Caravan

Reviewer90439 on 2015-12-30
07/08/2015 We want to return this 2010 Dodge Caravan because the interest rate was to high and there is a problem with the brakes. I heard this noise when we test drove it, but we were told that there was nothing wrong with the van, that is just how dodge vehicles sound. We have tried to...

DriveTime - Virginia, Newport News / Poor Service

Reviewer71636 on 2015-12-21
I purchased my car lease had it for a week had to take it to dealer to get airbag recall done and was told by dealer that the oil change, transmission fluid, and brake fluid needed to be flushed asap. It is in severe condition, which, explains why the car is driving funny. I was slapped...

DriveTime - Florida, Keystone Heights / Leasing Program

barryandjulie95 on 2015-12-17
I recently leased a 2005 Kia Sorento from the DriveTime dealership in Orange Park Florida. I have only had this vehicle 3 weeks and the Bolt/Shaft that connects the Crankshaft to the Belt system on the truck snapped off inside the engine block while I was driving it with my wife, daughter...

DriveTime / Suv

kaykay247 on 2015-12-06
I been leasing a vehicle through drive time for almost a month now. The brakes started squeaking the second day I had the vehicle and has not stop and it's been about a month, the service engine soon light came on, the second week I had the vehicle I had the oil checked and I was told that...

Drive Time - Texas, Marble Falls / Car Repossession due to their error

aparker3 on 2015-12-02
I have been an excellent customer of Drive Time for over a year. This morning I woke up to find that my car was missing. After an exhausting search with the police, I found out that Drive Time took it because they could not find our new insurance policy that we sent in. The car had my...

Drive Time Dt Corp / They refused to help me, when the car stopped

Reviewer90633 on 2015-10-30
I bought car from Drive Time DT Corp. After 2 months I drove and stopped for the fuel. After that the car didn’t start and I called to this company, which refused to help me with the towing. I was shocked, because this company got about $30, 000 from me and now they have refused to tow the...

DriveTime / Used car overcharging

Reviewer49301 on 2015-09-14
I had my car for two years. I am going to bring car back to them because of the excessive charges. I put $700 down, paid faithfully the whole time. In past year i called to check balance and it remained the same amount of money for $12,0000. I also paid extra payments when i could. The car...

DriveTime.com / Lied to and racism

sajbmj on 2015-08-22
Well let me start by saying worst experience ever . I got approved online them they tell me I have to put 1, 900 down for a 2005 Ford focus that they wanted 11, 000 for that's not worth that . Then they come tell me that there is no negotiations on the down payment but yet the lady...

Drive Time / used car in bad condition

chauntm on 2015-06-01
I purchased a car from drive time and with in almost 3 months the engine light came on and within 5 minutes of the engine light coming on the car stopped. I have 4 children and was 39 weeks pregnant at the time. Me and the kids had to walk home and did not get home until 2:30am. I have had...

DriveTime / Rip off - - - predatory lending

JustWendyNow on 2015-05-16
They "get you into a car" regardless of your credit situation, but then the car falls apart and you are stuck with a piece of junk. Everywhere i've gone for service has told me the same thing, drivetime is a rip off and sells junk!!! The band aid that was holding it together fell off...

Drive Time - Florida, Tampa / Knowingly sold me a faulty vehicle

AaronJH on 2015-03-31
I recently purchased a '08 Chevy Cobalt from DriveTime here in Tampa, FL. To say the least (but I will elaborate anyway...) This was the worst, the absolute worst decision I have ever made. 1. For starters their redundant lie for advertising ( We work with any type of credit and down...

DriveTime - Virginia, virginia beach / Scam and insurance fraud!!

yolanda.peniza on 2014-08-20
On 7-10-14 I had contacted drive time warranty dept that am. I also was told this was not eligible for warranty because of description of accident. I contacted my insurance company on 7/10/14 and I contacted brb on 7/10/14 and obtained the tow company referral from brb auto on 7/10/14. I...

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