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Failure to update me on monthly statement of payments made to my debtors
I have been making payments twice a month for my debtors to be paid since Sept 2021 until Oct 21st and only upon a suit against me recently was able to request a copy of monthly statements of payments made by your company up till August of this year due to a pre trial from one of my debtors who were trying to sue me for non payment which your company should have been addressing.
I was told by one of their employees that their company doesn’t do monthly statements which I feel is totally unacceptable as a client has the right to know what has been paid and to whom as well as service fees being included in.
I need this information for any further action against me to show the court of payment history by this company.
Sincerely,
Rose L Richard
Desired outcome: Monthly statements of August, Sept and October of this year or reimbursement of my last three payments to this company.
Debt settlement servicer account funding
Crossroads Financial Technologies worked with Beyond Finance and Cross River Bank (recently issued a cease and desist order by the FTC in March 2018 & 2023 for unfair lending practices). Besides the fact that Beyond Finance completely screwed me over and took advantage of me for having a low credit score and a mental disability, they issued horrible credit advice, which caused my credit score to drop 250 points, fees and payments charged of ~$3k to settle $4.5k of debt, which left me with a personal C+ loan of $5.5k at 30% interest rates to payback. Crossroads and Beyond refuse to provide me with final credit card billing statements or documentation on how fees were calculated. Some loans were not settled, which happen to be owned by Affirm, Inc and Cross River Bank.
The fraud and certifiable scam against the Fair Lending Act and American Disability Act to name a few are horrendous. These businesses should be punished.
Is Crossroads Financial Technologies legit?
Crossroads Financial Technologies earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Crossroads Financial Technologies. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Crossroads Financial Technologies has registered the domain name for cftpay.com for more than one year, which may indicate stability and longevity.
Cftpay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cftpay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Cftpay.com you are considering visiting, which is associated with Crossroads Financial Technologies, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Crossroads Financial Technologies website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Crossroads Financial Technologies protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Crossroads Financial Technologies
The company's flagship product, CFTPay, is a comprehensive payment platform that provides businesses with a secure and fast way to accept payments from customers. The platform is compatible with all major credit and debit card brands, as well as payment gateways like PayPal and Stripe. Businesses can accept payments both online and offline, making it easy to get paid from customers no matter where they are.
In addition to payment processing, CFTPay also includes a suite of invoicing tools that make it easy for businesses to create and send professional invoices to customers. The platform allows businesses to customize their invoices with their branding and logo, and includes features like automatic payment reminders and recurring billing to help businesses manage their cash flow.
CFTPay also includes a powerful reporting module that provides businesses with real-time insights into their financial transactions. Businesses can access detailed reports on their payment history, chargebacks, refunds, and more, giving them the data they need to make informed decisions about their finances.
Overall, Crossroads Financial Technologies (cftpay.com) is a forward-thinking fintech company that is helping businesses of all sizes simplify and automate their financial processes. With its cutting-edge technology and dedicated team, CFTPay is quickly becoming a go-to solution for businesses looking to streamline their payment processing and invoicing.
Overview of Crossroads Financial Technologies complaint handling
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Crossroads Financial Technologies contacts
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Crossroads Financial Technologies phone numbers+1 (888) 348-4543+1 (888) 348-4543Click up if you have successfully reached Crossroads Financial Technologies by calling +1 (888) 348-4543 phone number 0 0 users reported that they have successfully reached Crossroads Financial Technologies by calling +1 (888) 348-4543 phone number Click down if you have UNsuccessfully reached Crossroads Financial Technologies by calling +1 (888) 348-4543 phone number 0 0 users reported that they have UNsuccessfully reached Crossroads Financial Technologies by calling +1 (888) 348-4543 phone number
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Crossroads Financial Technologies emailssupport@cftpay.com60%Confidence score: 60%Supportsales@cftpay.com60%Confidence score: 60%Sales
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Crossroads Financial Technologies address2001 Westside Pkwy STE 155, Alpharetta, Georgia, 30004-8905, United States
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Crossroads Financial Technologies social media
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