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Course Hero review: Unauthorized charges 196

T
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5:21 pm EST
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Don't use their service, it is really unhelpful. Customer service is very bad and they charged me $84 instead of $7 month payment.

Dec 01, 2019 8:47 pm EST
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1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

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Thanks for contacting us on Complaints Board. We would be happy to assist you with your inquiry. Please email us at support@courseherol.com or dial 888-634-9397 for live agent assistance, and we are available 24 hours a day.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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196 comments
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Noor ul ain Zafar
, US
Nov 12, 2022 11:16 pm EST

I'm unable to login to my coursehero account with gmail account. I'm entering correct information but can't open my account. I've earned unlocks and other rewards which i can't use now. Please resolve this issue so i can use my account.

This happened to me 2nd time yesterday.

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samuel oladele
, US
Nov 12, 2022 3:44 am EST

I get Bad Request anytime I try to log in

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King Jay-r Muntecalag
, US
Nov 10, 2022 3:05 am EST

I am trying to login my account getting error of Bad Request.

I have guide me what to do now.

Please help.

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DJ SHINE 254 (Shine the dj)
, US
Nov 10, 2022 8:43 am EST

When I try to access my account, I receive the error "Bad Request."

I have a lot of unlocks available. guide me on what to do now.

Please help.

Email:mutij800@gmail.com

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Hoang Nguyen
, US
Nov 08, 2022 8:49 pm EST

Hi Course Hero,

As required by school, all my uploaded document must be taken down. I have submitted the take down request. Can you please speed up the process and let me know when finished?

Thanks

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Facilitystats
, US
Nov 08, 2022 6:06 pm EST

I can't login to the coursehero account, even I tried my brother's account and that also is showing.. Incorrect email or password and sometimes.. Bad request.

Even if I tried to change the password. I clicked on forgot password.. It said you will get an email shortly but I didn't get any email.

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penguinsb
, US
Nov 07, 2022 11:31 pm EST

Hello, I uploaded a document and I want to delete all of them

Please delete them

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888
,
Nov 07, 2022 5:23 pm EST

Hello, I have a Course Hero account, and I would like to delete my files off the page. Because it contains personal information about me, it is urgent. Would you kindly remove my files? If I'm not mistaken, the name of my file is "Kopija datoteke Uspon i pad Beatlesa.docx."

I appreciate your help.

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yung sand
, US
Nov 06, 2022 1:09 pm EST

I get bad request when i login with google. I tried multiple browsers. I was able to create a new account but I have a lot of documents and unlocks on this account.

10/31. I was just using this account yesterday up until midnight and within the past few hours my access is gone. feels like a scam

kingsterman38@gmail.com

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Laurita Chula
, US
Nov 06, 2022 1:55 pm EST

I try to login in on my account on course hero. Even I try to login on Google and I got bad request! Please help!

Email: Lauritachulabelaja@gmail.com

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Manideep Manthangodu
, US
Nov 06, 2022 4:24 am EST

I want to delete my documents which were uploaded in course hero due to some privacy issues .The documents are uploaded without my permission by my friend .the documents has a lot of privacy and sensitive data .I have contacted course hero ,But there is no response from them

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Daday Torilla
, US
Nov 05, 2022 6:50 am EDT

Please remove this links faster

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Clark Pagels
, US
Oct 29, 2022 9:11 am EDT

Please remove all documents uploaded to my account.

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Manideep Manthangodu
, US
Oct 28, 2022 12:39 pm EDT

I have uploaded some of my assignment work in coursehero .some assignments are revealing my privacy . I have. Filed a complaint against about this issue in the course hero website. Yet I didn't any response from the course hero team

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Daday Torilla
, US
Oct 29, 2022 11:24 am EDT

Please remove this link faster than you do huhuhu

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Joshua Yik Hao Kang
, US
Oct 26, 2022 6:58 am EDT

Can't login with my account [protected]@student.curtin.edu.my due to bad request as of today 21/10/2022. Please help settle this issue quickly as most of my unlocked documents are vital to help my studies.

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C.Delaroma
, US
Oct 26, 2022 4:08 am EDT

Good evening i recenlty uploaded some documents and my teacher seen them and talked to me begging if you course hero could delete all of my uploaded documents, i hope that you can assist me and delete my uploaded document .

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Meron Shawel
, US
Oct 23, 2022 3:45 pm EDT

Hello,

I need urgently to delete documents that I uploaded by mistake.

You can reach me byu email .

Looking forward to receive your feedback.

Meron

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Adam Lis
, US
Oct 23, 2022 2:47 pm EDT

i can't log in through google. its says bad request every time i try and log in

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Hisoka
, US
Oct 20, 2022 2:44 am EDT

I was trying to log in using my google account but it says Bad request.

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Ai123
, US
Oct 17, 2022 11:35 pm EDT

Good day! I have an urgent concern that needed to be taken an action immediately. I have uploaded different documents with the usernames and passwords from my school that are all confidential. I have already submitted a takedown notice, but the documents haven't been taken down. Please, how will the documents be removed? Thank you!

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Marionne Saubon
, US
Oct 16, 2022 10:01 pm EDT

Good Day!

I would like to request an immediate removal of all the files I uploaded on Course Hero in this account. My school asked me to have them removed as soon as possible or I will be given a disciplinary action. Thank you!

Kind Regards,

Marionne

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Tom Quilloy
, PH
Oct 13, 2022 5:30 am EDT

I can't withdraw my tutor earnings. I entered an incorrect code to verify my contact number. Upon trying to enter my contact number again, it appeared that the system can't verify my number.

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Thaingan
Conroe, US
Oct 11, 2022 6:48 am EDT

Hey! I try to login on my account but all I got is bad request and error. Even I try to login to Google or Facebook all I got it bad request! What should I do? Please help!

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ScarletM44
, US
Oct 10, 2022 10:38 am EDT

I tried logging in to my account for crnursing18@gmail.com. I have an account with them and every time I tried signing in it tells me "bad requests" all the time and I cannot get in no matter what I try. I sign in by google but it never lets me through to the point I had to make a new account because I am unable to see why this issue is happening.

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Nat Corpuz
, PH
Oct 10, 2022 12:55 pm EDT

I could not log in via google account as I would like to recover my account because someone accidentally deleted my account.

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Aladeen
karachi, PK
Oct 10, 2022 6:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am trying to login my account getting error of Bad Request.

I have alot of unlocks available. guide me what to do now.

Please help.

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Austin Christian Escobar
, US
Oct 10, 2022 5:42 am EDT

Hi, I just wanted to raise a complaint about my registered Paypal Email in my account. I am a CourseHero Tutor. My email address is austinchristian.escobar@email.lcup.edu.ph

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O Blue
Orlando, US
Oct 03, 2022 2:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am trying to login my account, but keep getting error of Bad Request. I used different browsers and device with thr same warning. Try forget my password like 9 times but not receive anything.

I have alot of unlocks available and I really like your website.

Please help! Thanks!

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scarlet secret
, US
Oct 02, 2022 11:01 pm EDT

Hi, when I used my gmail to log in, it showed bad request. Yesterday when I logged in, it was okay. I've tried to log in more than 5 times and each time it will always show bad request. My gmail is scarletsecret0030@gmail.com. Can i kindly seek any assistance for this issue as I have many unlocks that are expiring soon. Thank you.

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lipika ratakonda
Clinton, US
Oct 02, 2022 10:16 pm EDT

they told they give free unlocks for every 10 documents. you keep uploading the count is wrong and they use your documents without giving free unlock.

they are fruads.

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Adityasinh Parmar
, US
Oct 03, 2022 1:36 am EDT

on 24th September 2022 I took yearly subscription for $119 and today I checked and saw I was charged $166 for that subscription, so I want my full money back and I would like to stop my subscription as soon as possible.

I was miss charged and I was very disappointed with the service.

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Samargho
, US
Sep 27, 2022 1:04 pm EDT

I've tried obvious fixes like restarting browser and computer, and everytime i login to google it closes the popup and gives me a bad request error. Please help!

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Singcol, Devo Brandan T. BSRT 1-E
, US
Sep 27, 2022 8:06 am EDT

Good day maam/sir,

i need help to delete my previously uploaded document.

With this, I humbly ask in your good office to delete my uploaded file, all of it. Thank you very much.

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Jenny 23
San Pablo City, PH
Sep 25, 2022 11:19 am EDT

Please remove the BSTM 3201 Folder because my name is there, I might get into trouble. Please and thank you.

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Liza Chan
Ho Chi Minh, VN
Sep 25, 2022 5:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Sir/Madam,

Please remove ALL uploaded documents in my account. I accidentally uploaded my own assignments. My lecturers asked me to remove it to avoid copyright infringement cases.

Please help me.

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Emmanuel Bautista
, US
Sep 25, 2022 5:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello I would just like to request to remove all my uploaded documents. We are instructed to remove all our uploaded documents or we will not be graduating.

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Emmanuel D Dejarlo
, US
Sep 26, 2022 1:58 am EDT

can you please delete my upload course hero account so that i cannot ban in my school because they sent me a email that i need to delete my upload in course the file name is emmanuel dejarlo. please help me courseheroaccount

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ngaku
kallang, SG
Sep 20, 2022 6:25 pm EDT

my account was closed for no reason having worked perfectly i do not know why you guys are doing this.

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Geyay
, PH
Sep 20, 2022 6:51 pm EDT

I am requesting for my uploaded documents to be deleted in order to not spread misinformation, privacy attack, and avoid copyright infringement cases. Please help me delete my uploaded documents here in MANAGEMENT MISC FOLDER the attached photo in your website.

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    +1 (650) 454-0742
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    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
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