I am in the massage business in New Jersey, and having the same problem with Yelp.com
I will just paste an email letter of complaint that i sent to them a few hours ago. I don't even want to be on their site anymore
I just want them to delete my business, but they refused to do so. is it legal for Yelp to prevent people from
removing their listing from their site?
This is the email i sent them tonight: Dear Yelp.com:
You have moved 10 reviews for my business to your filtered folder, four of them within
the last 2 weeks or so. This is clearly an act of bias and hostility on your part, against my business; and it is
a disturbing invalidation of your FAQ on Filtered Reviews.
It seems like you are conducting an orchestrated campaign to maintain a low rating and a
very negative image of my business in the eyes of the public. You are very much aware that businesses such
as my own, are easily vulnerable to 'nasty' public comments. In the meantime, your sales people have
contacted me to purchase advertising on your website.
I reaffirm my request to have my listing deleted from your website, Yelp.com for reasons stated previously, and
for new reasons stated above.