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Yellow Pages USA, Mount Pleasant, South Carolina Complaints & Reviews - Fraudulent Billing Practices

Yellow Pages USA Contacts & Informations

Yellow Pages USA

Posted: 2011-09-07 by    ChristopherB

Fraudulent Billing Practices

Complaint Rating:  100 % with 7 votes
Contact information:
YellowPagesUSA.com
1156 Bowman Road
Mount Pleasant, South Carolina
United States
Phone: 866-749-4104
yellowpagesusa.com
This company cold called pretending to be "The Yellow Pages" asking if we wanted to renew our online ad from last year. They went over our details (no account number, just basic info) and told me that someone from the verification department would call me back shortly to confirm the listing. After she hung up another call came in a few minutes later and they verified the listing on a recorded line. This behavior is the number 1 way to know there's a scam, separate phone calls, with the second one recorded.
From doing some online research, I expect they'll send a bill since asking to remit payment to:
Yellow PagesUSA Corp.
391 NW 179th Ave
Aloha, OR 97006

I didn't give any payment info so if they do I'll have to contest it. For now I'm faxing them at 843-282-0035 to tell them I don't want their service. I also called 843-282-0301 and that's just a voicemail. Watch out!

Yellow Pages USA

Comments United States Telemarketing
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Comments

Sort by: Date | Rating
 13th of Sep, 2011 by   Dennis Langlais 0 Votes
I just had the same thing happen, not to happy, Every legitimate business bills you and is very clear of what there billing you.
 14th of Sep, 2011 by   kevinatdex 0 Votes
I work for Dex One (legit yellow pages and on-line advertising) and I hear these stories from our clients all the time. If you feel something is suspicious ask the yellow page advertising person to send you an email that has the domain of the company in it. For instance our email address are [firstname.lastname@dexone.com] They probably won't even send the email. They will give up on you and move to the next unsuspecting target.
 3rd of Nov, 2011 by   blueprint 0 Votes
I had the same thing happen at the beginning of the year. Haven't sent them any form of payment but they kept sending invoices, recently threatening with their "legal department". I filed a complaint with the BBB and Indiana Attorney General which made the phone calls stop for a short while and invoices stop until today asking for us to pay our outstanding balance. Not exactly sure what else to do, any suggestions?!
 3rd of Nov, 2011 by   ChristopherB 0 Votes
They've moved their operations from Oregon to NY... you'll want to file a complaint with the NY Atty General, which you can do by fax. Their new phone number is 1-866-749-4104 and their fax is 1-866-749-4130, their site is http://theyellowpagesusa.com and their unregistered parent company is http://www.webshoproducers.com . If you call them, their phone system says Yellow Pages USA (the old company name) but they'll insist there's a difference between the old company (which they say they aren't even affiliated with) and the new company with the "The" in front of "Yellow Pages USA". Their address is

616 Corporate Way
Suite 2, #2442
Valley Cottage, NY 10989, USA

and Webshoproducers.com's address is
455 Route 306, Suite 2442
Monsey, New York 10952, USA

Make sure and file the "Consumer Frauds Bureau Complaint Form" located here... http://www.ag.ny.gov/bureaus/consumer_frauds/filing_a_consumer_complaint.html
 1st of Oct, 2012 by   Allison Edwards 0 Votes
We have been getting invoices for over a year. Never asked to for them to run an add for us. I have tried to call them and the lady (so to speak ) just hangs up on me when I tried to tell her there was no one and had never been a Sally Mae that worked here to authorize this. So they will just keep going in the trash,

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