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www.Hudforeclosed.net Complaints - took money from account without authorization

Review all www.Hudforeclosed.net complaints

www.Hudforeclosed.net

Posted: 2008-10-17 by Vanessa W Elliott

[send email]

took money from account without authorization

Complaint Rating:

Company information:
Hud foreclosuresc.com
Arlington, Virginia
United States
hudforeclosures.com

I did not authorized anyone to take money from my account. Please stop it right now. Thanks.

Comments

United States

Unauthorized Charges

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Date | Rating

2008-11-19 by Freddie Lopez [send email]

0 Votes

www.hudforeclosed.com and www.hudforeclosed.net are the same company and if you quit one the other one will bill you so you can't
get out of the cycle of being billed. So if you buy a 7 day agreement and don't cancel your credit card, your keep on paying even if they give you
a confirmation #. I reported them to my Credit Card company and
it looks like I get a new number and the Fraudulent Department is
looking into the bill because the charge changed names from .com to
.net. What a crooked bunch of so and sos', you think

2009-03-30 by

Chris Jenkins

0 Votes

Hello Vanessa,

I'm sorry that you were left with such a negative impression.
We actually do stand by our product and our aim (as evidenced by thousands of happy members) is to provide a valuable service. We clearly did not succeed in your case, and for that I apologize.

To clarify: Yes, both domains are connected to the same entity. This is just the way our websites are set up, and there is no malice involved. You were only billed for ONE service, the one you signed up for.

I see in your account that you signed up for our site on August 15, 2008 and last logged in to the member site on September 21, 2008. I see that your account was in fact canceled and won't re-bill.

Per my notes, Jack at our Customer Service Center did speak with you recently and your concerns were resolved. Should this not be the case, would you please call us at our 800 number? Truly we'd like to see you satisfied.

Sincerely,
Chris Jenkins
HUD foreclosed
800.422.6021