Complaint Rating:

Company information:
THe Brick
Winnipeg, Manitoba
Canada

4 months waiting for couch and ottoman, then they send the wrong style ottoman and try to tell us the one we saw on display was never made for that couch. Even though the one we ordered was a Rhea Hazel Wedge Ottoman and the one we saw was a Rhea Stone Wedge Ottoman, only difference was the color of the cushion. We ordered an ottoman that was square and ended up with a rounded one, and were told its square on 2 side. Last time i chk'ed square mean all for sides are equal. I have been a customer for 12 years 2008 is last year i will ever buy anything from this company. They screw up and then try to blame you... real nice..