Complaint Rating:

Company information:
Sprint
United States
www.sprint.com

I have once again been wrongfully charged by sprint. My account has 2 phones and it seems that ever since i got my second line, Sprint cant get their act straight with the line. I have had various problems with them charging me with the wrong plan, ect. Every month is a new problem. for example, this month, Sprint is charging me $637 for text messages, when i do have a power pack text plan and which i sent about the same amount of texts on my 1st phone. To top it off, they had me on hole for about 30 minutes before someone finished my case. I am looking FWD to seeing what they will be charging me with next month.