Complaint Rating:

I scheduled warranty work to be done on my Whirlpool dishwasher and was told to be home between 8 and 5. I took a vacation day and at 3 o'clock, I was called to say they were not coming and would I like to reschedule. At this point, I was told I could pick morning or afternoon. I called A & E to ask for some sort of discount for their no show and was told they used to have this practice but no longer do. This must be because it happens all the time. I was told I could write and complain to the office in Texas to the president Dale Reader. The customer's time is of no value to them-what a lousy company!