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WindStream, Perry, Georgia Complaints & Reviews - Constant calls from Telemarketers

WindStream Contacts & Informations

WindStream

Posted:    Jcousins32

Constant calls from Telemarketers

Complaint Rating:  100 % with 2 votes
Contact information:
Windstream
Perry, Georgia
United States
We are constantly receiving telemarketer calls during the day and
night. I put my name on the not to call registrar but this didn't help.
I called windstream and they stated that if I pay them 4.99 a month
that all of my telemaketing calls would stop. I agreed to the charge
but I am still getting telemaketing calls. I feel that this company is
working with the telemaketers so that they can increase their telephone
bill charges.
Comments United States Telemarketing
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 7th of Sep, 2009 by   windstream employee 0 Votes
This notice is the reason that I am pushing to sell all of our stocks and mutual funds holding your stock. This individual solicits over the phone bundle services for your company and represents you company in a way that does not help your BRAND>

Subject: Telemarketer harassment and statue 501.612 section C


I have been harassed for the last six months by ONE TOUCH DIRECT LLC out of Tampa Florida and during my research I found that Ron Benson the owner of the company was involved in some security fraud in Arkansas. Please tell me that this is just an oversight. I have done further research to find out that he has changed company names 4 times in the last 7 years and currently he and his company are violating laws and rules to protect citizens in the great state of Florida. Please forward this to the person that would be able to investigate and or prosecute this individual.

The Florida statue specifically states that “ had entered against him or her or any business for which he or she has worked or been affiliated, an injunction, a temporary restraining order, or a final judgment or order, including a stipulated judgment or order, an assurance of voluntary compliance, or any similar document, in any civil or administrative action involving racketeering, fraud, theft, embezzlement, fraudulent conversion, or misappropriation of property or the use of any untrue or misleading representation in an attempt to sell or dispose of real or personal property or the use of any unfair, unlawful, or deceptive trade practice” RON BENSON should never have been licensed.

Also below is a list of violations to Florida State Law as well as Federal trade laws and Federal Communication Commission rules.

Abandoned Calls

The Amended Rule expressly prohibits abandoned calls, which are defined as

Any call in which the telemarketer does not connect the call to an operator within

Two seconds of the consumer’s completed greeting.

A telemarketer must:

• Employ technology to ensure abandonment of no more than three percent

Of all calls per day, per campaign;

• Allow the phone to ring at least four times;

• Play a recorded message with the seller’s name and telephone number if

An operator is not available within 2 seconds of the consumer’s completed

Greeting. This message must comply with applicable federal and state

Laws governing the use of recorded messages; and

• Retain records demonstrating its compliance with these requirements.

Company-specific DNC lists

In addition to complying with the National DNC list, companies must establish

And maintain company-specific DNC lists and may not call consumers on this list,

Even during the 3 and 18 month exception periods described above. Publishers

Must also ensure compliance with the company-specific DNC list by

Telemarketing agents working on their behalf.

Caller ID

Telemarketers are required to transmit their telephone number and, where made

Available by the telephone carrier, name to any caller ID service used by the consumer. The telemarketer may transmit any number associated with the

Telemarketer that allows the called consumer to identify the caller.

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