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Window World Complaints & Reviews - Worst service ever

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Window World

Posted: 2009-10-30 by   RikD01
Worst service ever
Complaint Rating:  67 % with 3 votes
Company information:
Window World
United States
Window World windows are made by another company.They do not have their own manufacturing plant. There is nothing wrong with the windows themselves...it is the independent installers that make the problems. These guys are the bottom of the bucket when it comes to workmanship. All they want is their money and to get out as soon as possible. I have Window World windows that have been installed and removed and reinstalled 2 times so far and are still not finished. They will not pass the code inspection and will need to be completely removed again and reinstalled. Beware of the sales pitch and contact your local inspector yourself before they seal up all the windows so that he can come see how they really are installed. Don't let the installers get away with making you think that you can't get a better job. If it doesn't look right to you...it probably isn't right and you won't know it until it's too late...after they have your money !!!
Comments United States Window & Door Installation
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Comments

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 2nd of Nov, 2009 by   lucywu 0 Votes
What do you people expect? This is an important home improvement. You wouldn't buy clothes & furniture at KMart, why would you ever buy windows there? The product is as cheap as you can find in the world...HELLO
 3rd of Dec, 2009 by   Mr. Eastblock 0 Votes
Window World sends out salespeople, not the installer to measure the windows. Some of the salespeople have little to no knowledge of construction and make promises to customers that can't be kept.

The installers sometimes find that the windows have been measured incorrectly and have to make them fit by any means possible. This can be quite time consuming and because they pay by the window and not by the hour the quality of the installation is compromised.

Because Window Worlds prices are so low and they need to make a profit they cut costs somewhere. Most likely by cutting labor costs.
Because they pay very little they cannot get or keep quality installers. You get what you pay for.
 20th of Dec, 2010 by   jjohnsice 0 Votes
amen, the worst installation ever... i called their office and told them i was unhappy with the installation, and to noty run my credit card untill the work was satisfactory, they ran it anyway, and then it was one excuse after antoher..
 17th of May, 2011 by   jennifermalone 0 Votes
the installers are being fuck ust like the customers they have to muy all the materials not window world installers only get ten dollars a window my husband works there

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