Complaint Rating:

I purchased W710i cell in September 2007. I have taken at Univercell, west of cord road, Bangalore. And now I am facing few problems. So I went to Sony Authorized Service Center which is at Malleswaram 1st cross, near ICICI atm, Bangalore. The mobile problems are like, low battery back up and some time unable to attend incoming calls, cant hear the incoming call ring tone when radio is on with loudspeaker and main thing is the outer rubber cover has come out.
When service person saw the problems they said that liquid has gone inside so no more warranty for other things. They refused to change cover and to fix other problems. And I think while giving my cell back they exchanged the battery. Now suddenly the battery back up is too less.

I want to know how that liquid problem includes other thing out of warranty period.
Please clear this issue soon. Y I should pay money again where defect is there in product. Whether those people are grabbing money or you people i dont know.

Hope I will get proper response from you soon.