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HTC Touch Complaints - Warranty - No repair or replacement on failure

Review all HTC Touch complaints

HTC Touch
Posted: 2008-02-21 by Jagdish Devarajan [send email]
Warranty - No repair or replacement on failure
Complaint Rating: 75 % with 4 votes
I bought an HTC touch phone 3 months ago.
Stopped working. The other party cannot hear when I speak, I can hear the other party
Gave for service and every day they tell me that it will be ready in 2 days
Its been a month now and they are not even answering my calls.
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Comments

41 days ago by Chris [send email]
WARNING - somewhat fragile - I also bought an HTC touch 3 months ago. Screen suddenly started displaying vertical and horizintal lines. Brought to Service provider - They said that it has water damage. I said it has not been anywhere near water. They said a small litmus paper under battery, under the back cover, usually has a cross diagram and when exposed to high humidity, or even perspiration, (don't carry in pocket), the paper will change color and show water damage. This litmus test instantly VOIDS ALL WARRANTIES with HTC.

I know that I hold the phone in my hand when interfacing withy it and the base sits on my palm. My skin breathes. I'm out $400 + price of new phone because I liked the HTC Touch. OUCH!!!
16 days ago by Robrah [send email]
same here. my vox is about 5 months old, has never been near "water". got the cell phone equivalent of a blue (3 colours actually) screen of death and won't boot past that point. of course a certain amount of humidity exposure is inevitable in daily usage. took it directly to the agents who quickly took a photo of the limus paper and said that it had been exposed to water and it isn't worth fixing, warrantee void. i think HTC are taking a fat chance.

very p^ssed off.
5 days ago by Sudhakara Poojary Baikady [send email]
Any complaints on HTC, I do agree. I have lost all the confidence on HTC after using it for 10 months. I even pulled back from the repair as they charge AED 350 saying it is not covered under warranty !!! friendly suggestion do not buy HTC product !!!

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