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Wage works will not pay the copay for my glasses and or some doctor's visits even though I sent them the actual receipt. The customer "no service" department read from a script-even the supervisor. I was told that "You signed a contract." and there is no choice but for me to pay them back for all questioned expenses or they will turn me over to a collections agency. The supervisor told me that they have no process to challenge these policies and they was no higher authority for me to talk to. I am hoping for some advice on how to avoid legal action against them. Please help!
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