when my review was not in your website, I contacted your customer service email...after emails back and forth, your customer service didn't help and began asking personal questions, including name, my address, my phone, the IP address of my computer and later I found out I am not the first patient that happen this plus I found out through friends that Vitals.com cannot be trusted because just good reviews are allowed. Add that the Dr has the right to called you and delete any comment they don't like. A group of patient of different doctors and bad experiences got together and wrote our reviews in Vitals, the day after, ALL the reviews were deleted. Why??? We got it, is a business to keep a good profile from a doctor that paid you to keep a NON REAL profile. We are a big group and the truth is getting around, we learn not to trust Vitals.