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I purchased a BMW 525i 2001 a year ago. It started to break down within weeks of purchase. So after 4 Tow Truck trips and over two and a half thousand dollars in repairs later, I could no longer afford to keep this car. It has been frankly the worst car purchase I have ever made. I made an arrangement with the yard that they on-sell the car on my behalf, and stupidly did not go onto the yard and check things until 8 weeks later. All communication during the 8 weeks was via email and in a polite and positive tone. I had even thanked them for their help!.
This yard also did the repairs (not covered by insurance) so they made big money out of me over and above the sale.
Anyway there had obviously been no effort to sell my car over the past 8 weeks, it was dirty, had cob webs on it and wouldn't even start as the battery was flat! The genuine BMW mats I had purchased had been removed. They did not notify me that the Rego had expired three weeks ago so it is was not even legal to test drive. It was boxed in by other cars and difficult to access. Basically it was hidden in the furthest corner of the yard. It doesn't take a genius to work out that this is no way to present a car for sale, and they know it.
And to top it off when I approached the only sales man about my concerns he said I am just a sales man you will need to come back next week and speak to management. I asked if John the Manager was there, (I knew he worked weekends as I had been communicating with him via email), and the man I was talking to blushed and admitted he was John. Basically he pretended to be someone else to avoid the obvious disgraceful fact that he had been deceitful. Pathetic.
This car yard is proof that the old saying is true, never trust a used car sales man.
I had a disappointing experience with Vision Autos. Went in to look at a BMW 330D but they told me it was out on loan to a person who had bought an Audi but it would be back at 1 pm. Went back at 1 to be told it would be 4 pm before it was back. Went back just before 4 to be told it wont be far away. I positioned myself at the entrance gate to be sure I would know when the car returned. 20 minutes later the salesman came out to tell me that he was bringing the car out from the back. I knew that the car hadnt come in while I was there so I suspect it had been out the back in the workshop, trying to fix something. It hadnt been out on a loan. It was filthy, certainly not in tidy condition as they said and while test driving it the engine warning light came on. Took it back and told them about the warning light and the salesman said it was probably a battery problem. What a load of dross! Definitely dodgy dealers. I certainly wouldnt deal with them.
From what I can tell, Vision autos had sold you the car and they were under no requirements to pay for the repairs as it was not covered by insurance.
Vision Auto is probably one of the worst car sales dealers iv, e dealt with in New Zealand, once they have got your money you get VERY POOR after sales service and have decided to take them to Motor Vehicle Disputes Tribunal. I purchased a Discovery 3 on the [protected] and two months have passed and the vehicle is still being repaired. They HAVE A MISLEADING SALES PITCH, ADVISING YOU THAT THE CAR WILL BE THOROUGHLY AA CHECKED BUT THE SMALL PRINT ONLY ENTITLES YOU TO A VERY BASIC CHECK. They will also ask you to buy extended warranty so they don't have to pay for repairs. I'm totally disgusted and have cancelled MY HOLIDAY AS CANNOT USE THE VEHICLE CURRENTLY. Problems with vehicle: roof falling in, diff not working, tyres worn out, car wont lock, door rubbers damaged, car engine light on for first LONG TRIP. Don't BUY A CAR FROM VISION AUTO. http://www.stuff.co.nz/auckland/local-news/7969250/Car-yard-not-liable-for-car-fix-fail