Complaint Rating:

Company information:
match.com
not provided
United States
Phone: not provided
www.match.com

MATCH.COM MAKES MONEY VIOLATING PEOPLE'S PRIVACY BY LISTING PEOPLE WHO HAVE ASKED TO BE TAKEN OFF THE SERICE - It appears that Match.com keeps users listed - and their profiles visible via RIM's Blackberry devices - in an attempt to boost the apparent number of subscribers. My girlfriend of 3 months broke up with me while she was away on vacation, because she looked up my profile on her Blackberry and saw that it was back up. I tried the same exercise on MY Blackberry and sure enough - up came MY profile, even though my subscription is inactive and I had checked the box "keep my profile hidden". As you know, trust is an important concept in any relationship. Many people who have met on match.com check up on partners to see if they have, in fact, stayed off the site since they have met. And I tell you from personal experience - it can be a very touch area. I have relied on match.com, as a customer of theirs, to respect my privacy and allow me to control when my profile is and is not 'active'.

Match.com has violated my privacy and cost me a valued friendship by continuing to keep my profile visible to Blackberry users in an attempt to boost the number of apparent users of their system. This is simply outrageous!! While the profile is hidden to normal computer users, it is kept turned on for users accessing the site via their Blackberries. An email to match.com - they do not provide a phone number - has not been responded to!!