Complaint Rating:

Company information:
PowerSportsMax.com
9448 Rush St.
South El Monte, California
United States
Phone: 626-575-3768
www.powersportsmax.com

On May 30, 2008 placed an order for a scooter and helmet. Used Check order status on web sight and got no info. Called order line number on June 9, 2008 and after phone rang at least 10 times was told by someone who sounded as if I was bothering them, that my order would ship today, June 9. Called service line June 10, again phone rang forever and another person with less people skills than the @hole on the order line said my order would ship June 11 or 12. June 10 started E-mail exchange.As of June 12, Nobody at this sorry company knows when my scooter will ship. HOWEVER they did get my helmet to me today. Oh Boy! Don't know when or if I'll get my scooter. Wish they were local so I could get some face to face answers and maybe return the helmet personally. Guess I'll stick it out and hope they include free lube service with my order, it's the least they could do.

DO NOT ORDER FROM THIS COMPANY AND EXPECT THEM TO HONOR THE SHIPPING POLICY TIME FRAME. Better yet don't order from them at all. I may have learned the hard way.