Complaint Rating:

Company information:
Chase Auto Finance
Arizona, Arizona
United States
Phone: 602-221-2234

I asked that Cathy Young call me back. She said that she would not that a supervisor would. She said it was noted 2 minutes ago that Sally took the message for a supervisor to call me. She asked for my phone number. I asked her what number she had for me. She said she did not give out phone numbers. I asked if she needed to pull up my account. She said she had my account in front of her. So, just by calling back my number had pulled up my account - how cute!

Bottom line - I have to this point given Chase more credit than they obviously deserve. Pat told me I was making it difficult. Really Pat, who is making it difficult. I simply want to speak to a supervisor in the Collections Department. How difficult can that be? Apparently for Chase pretty damn difficult.

Sincerely, L Couch.