Complaint Rating:

Company information:
Match.com
California
United States
www.Match.com

At the middle of February I signed up for what I believed to be a one month subscription for Match.com, an internet dating service. When my checking account was debited at the middle of March, I checked with my bank and found Match.com had sent the debit through. When I contacted Match.com and requested a refund, I was told I had agreed to the ongoing charge and the charge would only stop when I "resigned my membership." If there is such an obligation in the agreement, it is not obvious nor is it made clear. I did resign my membership, effective April 15th 2008, but as of today, March 18th, Match.com continues to refuse to credit my account. In addition to the ongoing charges, the matches were terrible.