Complaint Rating:

Company information:
EarthLink
United States
earthlink.net

There is too much too print here, But it took them 5 months to get me DSL initially. I moved about six months later to a home on the same block and advised them, they said NO Problem 'I know that we can help you Sir' Two months later after having no phone line we contacted AT&T and got service within a week, But, we had to get a new tel # after having our old one for 10 years. We continue to be charged over $100 per month for service that was supposed to be $49.99 and which we don't even have! Further-more my web mail is a mess all three mail addresses each receive the mail for all of them. And Now, 2 weeks ago, my main web site which they have hosted for 8 years is inoperative and my secondary site has disappeared, I have spent hours No days! talking to people in India, the Dominican Republic and here in the US all without satisfaction. The feedback reports are totally ignored, I get one each time I make a query, I have recently responded with threats and rude remarks thinking someone would contact me. NO WAY! WHAT DO I DO?