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Lens.com Complaints - Unable to receive my contact lenses

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Lens.com
Posted: 2008-05-20 by Richard  [send email]
Unable to receive my contact lenses
Complaint Rating: 100 % with 1 votes
Company information:
Lens.com
P. O. Box 366
Louisiana, Missouri
United States
Phone: 800-536-7266
lens.com

I am having the the most difficult time in obtaining my contact lenses. I paid a Fed-ex charge twice. First it took a week to receive them, the wrong prescription. I had to pay a Fed-ex price again and am now waiting over another week and they so far are unable to give me a tracking number or information as to the status of my order. And they refuse to give me a refund. They are both incompetant and have poor service.
Comments United States Vision, Glasses, Lenses
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