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UltraSabers Complaints & Reviews - Fraud and scam

UltraSabers Contacts & Informations


Posted:    Henry

Fraud and scam

Complaint Rating:  50 % with 12 votes
Contact information:
United States
I purchased an Ultra saber from Ultrasabers on March 7th 2009. The listing stated the item was in stock and would be sent in 2-3 days. I paid for priority shipping with a 4-5 day delivery time. No saber has arrived and the company has not responded to numerous ebay messages or emails. The phone number they gave me has been disconnected.

I recieved no item and no responses to multiple attempts at communication. I am now in the process of disputing the charge with pay pal, contacting the BBB, the State Attourney General's office, The FBI's Internet Crime Center, and the Gilbert, AZ Police department.

BEWARE!! there are many similar complaints on saber forums and on Ebay itself.
Comments United States Consumer Electronics
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More UltraSabers complaints
UltraSabers - Fraud and cheating


Sort by: Date | Rating
 4th of Aug, 2009 by   FX-Sabers Member +1 Votes
This complaint is false. Ultra Sabers has a forum which anyone can post on and has thousands of members. None of them make this type of allegation. There are many people on eBay who claim to be Ultra Sabers, but Ultra Sabers only sells on their website, not eBay.
 28th of Oct, 2009 by   DarthTaterz +1 Votes
Ultra sabers doesnt sell on ebay, retard
 10th of Jun, 2011 by   Jadeast 0 Votes
Phone number posted on their website belong to a private party who responds on their answering device that is not Ultra Saber. Both of their email links fail to respond. Some just is not right. Obviously worth question. On the positive side they certainly have no Best Business Practices that I have experienced thus far and I live in the same county as they are, at least according to their website. Buyer beware.
 18th of Jun, 2011 by   ultrasabers supporter 0 Votes
ultrasabers is 1 of the most respected and well known supplier of custom lightsabers around, i ordered a saber just the other day, a saber that was JUST released that day and i got it in 2 days time to my exact specifications, they have a huge forum, in order to contact them you need to use their email, not the phone, try reading the forums once in awhile all you false posting complaining retards
 5th of Nov, 2011 by   DarthJedi 0 Votes
UltraSabers has no costumer service and anything that is said or written against them will be deleted. Ultrasabers doesn't respond to emails in a timely manner and when asking for updates on your saber they blow it off. They also do not install the electronics properly and will blame it on the buyer. Be careful when purchasing anything made by them
 23rd of Jan, 2012 by   Dr. Barnum +1 Votes
I have purchased over 10 sabers from Ultrasabers. I have had two issues: A and B.

A: Prophecy hilt with sound. One day the saber got really hot and I smelled a burning odor. Saber quit working. I sent an email, and shipped the saber back. One week later I had a the saber back in perfect working order, no hassle, no charge. AWESOME.

B: One of my Initiate hilts on off didn't work anymore. It was probably because my four-year old son dropped it too many times. The fixed the switch and sent it back for free within the week. AWESOME

I am sold on their service, it is fantastic. Fantastic product, easily half as much as what you would pay elsewhere.

Dr. B

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