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TWX*AOL QStore Complaints - Debit Card Fraud

Review all TWX*AOL QStore complaints

TWX*AOL QStore

Posted: 2006-09-17 by Sue D [send email]
Debit Card Fraud
Complaint Rating:  80 % with 5 votes
Someone stole my debit card information and charged $1 through this service. This was just a check they were using to verify the validity of the card and account. After this transaction went through for them, they then charges $1050 to western union.com for a money transfer, additional fraudulant postings to the account included Verio WebHosting for $465.70, Web Calling UK, PeopleFinders.com, FotoVista for $10.75, and 2 charges to MOVEON for $5 each (I suspect they were testing the account with the smaller charges. My bank has been fantastic, but this fraulant activity can not continue. If criminals can this easily steal this much money in a few hours, how can we consumers feel we are getting good value for our money? Everyone of our transactions has a built in payment for the company to cover the costs of thieves and criminals stealing from them, and ultimately from us. The bad guys are winning if we don't demand better security from these companies that seem to foster this type of activity and the companies that make the equipment that scans credit cards, etc. Do thes people not have security controls? Will they sell this equipment to just anyone?
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Comments

733 days ago by Efrain [send email]
I was reviewing my account and relized there were two withdrawl/charges on my account for 200. and 300. dollars. I had to freeze all financial activites to do with this account. Not sure how someone accessed any of my information however it's something that definately is of concern and others should be aware of this.
306 days ago by Peoplefinders.com Customer Sup [send email]
We here at PeopleFinders.com understand the potential high risk of fraudulent credit card activity. Our webpage is secure by https: which is designed to protect our customers by making sure our website is secure and encrypted. However, to encrypt a page, more programming is required to do so. When a web page has a lot of programming code on it, it will take longer to pull up. Most web pages, unless they show personal information like a credit card number, will be on http. Otherwise, if all web pages were created with https, searches would run 10 times slower. When you first go to our site, you are taken to the registration page where you type in your address and billing information. You will notice that this page is Https. That ensures that the information inputted is absolutely secure.

Our next measure of protection is to make sure that all the credit card information verifies through our security system to eliminate any unauthorized or fraudulent charges. Although, we have these secure measures in place unfortunately there are people who will attempt to manipulate security measures to gain customer access and this is where our final measure to protect our consumers come in. Our fraud control department calls all of our customers to verify all purchases. If our direct telephone contact is not successful we will send and email to our customer as well to let them know that a single or multiple purchase have been made. Until we confirm our customer's purchase all accounts are placed on a temporary hold until our verification process is complete.

Peoplefinders.com is dedicated to providing the highest level of security for all our customer's to eliminate fraudulent credit card activity. If you would to speak to us directly please feel free to call us at 1-800-718-8997. Our regular business hours are Monday-Friday 8 a.m. -5 p.m. pst. Thank you
252 days ago by Steven M. Lawhun [send email]
ID PRO sup.com Took money out of bank acount with out my permission from commercial they already got my acount no in marion ohio. Commerical saving acount It better be back in thier soon or further action will be taken steven m. lawhun commerical saving acount marion ohio.

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