Complaint Rating:

Company information:
Train Signal Training
United States
www.trainsignal.com

I received an email from trainsignal.com also trainsignaltraining.com offering MCITP and VMWare training at a hefty discount. I visited their website and tried some of their "free" training and it looked like decent stuff for the price. The video was a little grainy but I figured that was due to the web download speeds. So I called them up to ask them some questions about their company and their products. Specifically I asked what happens if I don't like their training. I spoke with one of their representatives who assured me that they offered a money back guarantee. He assured me that I had nothing to worry about.

I bought their training. Over $800 worth of Train Signal MCITP CBT training. Let me assure you it was complete garbage. The grainy video on the web was better than the real product. The sound quality in the video was horrendous. It sounded like it was recorded in an empty warehouse. At times I could barely hear the instructor. There were so many missing parts that there was no way I could have possibly passed the exam. They skipped entire sections. The video was a complete waste.

So I tried calling back my representative to get my money back. He was so helpful when he was trying to sell me. But afterwards he wouldn't return my calls or emails. I called them numerous times and got only the run around. They guys are greedy and shady. They sell you garbage products with a smile on their face and then ignore you as soon as you have any issues. I wish I had never even heard of these guys. I'm now fighting with them to get my money back but they say I don't qualify because of the discount I received. They discount THEY advertised. Train Signal is a bunch of LIARS.

DO NOT BUY FROM TRAIN SIGNAL TRAINING .com. They are rip-offs and liars.