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ToyGlobe.com Complaints - DID NOT GET MY ORDER AND CARD WAS CHARGED

Review all ToyGlobe.com complaints

ToyGlobe.com
Posted: 2009-10-12 by   Teed off Mom
DID NOT GET MY ORDER AND CARD WAS CHARGED
Complaint Rating: 100 % with 2 votes
Company information:
Toyglobe.com
Valrico, Florida
United States

I placed an order for almost 100.00 on 7/31/09 for some toys from Toyglobe.com for my son. It is October 12, 2009 and I still have not received my order and my credit card was charged for this order back in July. I have emailed and phoned the company many times - there is no answer on the phone only a voicemail and I have gotten 2 responses back in Sept via email assuring me my order would be shipped immediately. Still no order, not even a tracking number as promised and no return of my monies as requested now also. I am taking legal action against this company - they are a fraud DO NOT ORDER ANYTHING FROM TOYGLOBE or you will be robbed. Sincerely one teed off mom
Comments United States Products & Services
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More ToyGlobe.com complaints
ToyGlobe.com - No product No respopnce
ToyGlobe.com - Product not received
ToyGlobe.com - Ripped Off
ToyGlobe.com - Poor service
ToyGlobe.com - EXTREMELY POOR Customer Service/ Delayed Delivery
ToyGlobe.com - Non delivery goods
ToyGlobe.com - Toy not shipped
ToyGlobe.com - not received merchandise
ToyGlobe.com - No customer service
ToyGlobe.com - Scam and cheating

Comments

 Sort by: Date | Rating
 36 days ago by   Necrosis99 0 Votes
I totally Agree, they charged my card quickly and promised a tracking number within 1-2 days. I still haven't received one and it's been over 2 months. Their customer service never gives any response. It's websites like this that give internet shopping a bad name.
 12 days ago by   Franco1888 0 Votes
same here. i ordered and paid for goods on the 21st June 2009, now November 10th and still nothing. i emailed and phoned, still nothing until just about 1 hour ago. last night i send another order to toyglobe for over $700, and deliberately sent wrong credit card details, everything else was good i.e. email adress etc... today i received an email offering me a discount to fulfill the ficticios order
Quote"
Hello. We noticed that you were about to make a purchase on our web page but did not go through with it.
Is there any reason why you did not complete the order? How can we be of any help?

We at Toyglobe value all our customers, and are sending you sending you a coupon with a 5% discount
for your purchase. When you place your order you will be asked for a coupon code. "

end quote

however this was sent to me through a different email address and so i answered this joker via this new email address he answered within minutes telling me to update my credit card details so that they can refund my money.

i however am dubious, and having lost any trust for this company and so did not give these details as whos to say that they would not use the details to extract more money from the account
i have emailed them again asking for another arrangement. i will probably be sent a rubber check. but i feel as if i am finally getting somewhere.
the email address was

service.toyglobe@gmail.com

i hope this could also help you finnally get back in touch with these robbing ba**tards.
i would have rather have received the goods as they were for my son and daughter who have been waiting for the postman to bring sonic and amy. you can imagine the hurt and disapointment they are going through as each day they ask why the postman has not broght their toys. toyglobe.com should be held accountable for their actions and properly investigated and closed down. or blown up (sorry getting a little carried away on that last bit, but if only i could how much satisfaction would that give)

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