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no pic or sound after 87 days
Complaint Rating: 
Company information:
Toshibas
Waltham, Massachusetts
United States
Purchased a 37" Toshiba 720p lcd hdtv on March 22, 2008. On June 16, 2008 no picture or sound. Notified Toshiba on June 20, 2008 advised to contact authorized repair shop which they referred me to. TV picked up on june 24, 2008. Advised on July 3, that the part LCD panel is back ordered and will not be in till September. So, it's been a month sitting in repair shop. Toshiba will not give me a new tv, or give me a better idea of when replacement part will be here. Toshiba didn't tell me part was back ordered till September the Repair Place did. Needless to say, I am not a happy camper and will tell everyone I know to boycott Toshiba products. They are not customer service oriented at all.
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