Tickmill.com review: Cancel profit and close account. 1

Good afternoon.
Broker https://tickmill.com/ overturned profit (about 12000$) . He said they had a failure, but the messages were not on site or newsletter. I wrote regulator http://www.fsaseychelles.sc/, about a month ago, but no answer. I have a history of trading before and after the abolition of the profit.

Can you help? I can not properly filed complaint regulator?

Thank you.

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