After reading previous posts - I would blame the markets on losses rather than the advisor. With that said... I am not a huge proponent of The Mutual Fund Store program and concept.
I appreciate the marketing scheme that Bold has come up with. He is filling a niche that most large investment company Advisors don't want to deal with, and that's the $25k- 50k+ investor. The Mutual Fund Store is essentially a franchise, whereby Adam Bold buys local radio time to do his 1/2 hour weekly show - then they purchase commercial time during the week to drive people to their radio show, and eventually their stores. A local rep buys the franchise, and benefits from the pipeline of smaller investors that the radio show creates.
The MFS concept works on a set system, and they use essentially the same platform for all investors. The Reps (advisors) aren't even licensed to sell individual securities (stocks), nor can they sell individual bonds. They are locked into funds that are recommended by Bold and his crew. They create portfolios with a mix of funds - charge a fee to 'manage the funds' and they generally don't talk too much about the fact that each fund has internal expenses. Unless the investor is very savvy, they don't know to ask about expense ratios, which will give them ability to actually compare fees fairly.
They generally trade through Schwab.
All-in-all, they run everyone through a program, without much customization. This keeps it simple and easy to manage for the advisor, but not always in the best interest of the client. TMFS isn't 'bad' so-to-speak, so if you're just starting out as an investor, you will probably be fine with them. If I had any wealth -whether in the markets or elsewhere- and if I needed any real financial planning risk management, etc - I would find a better-equipped, more experienced advisory firm.