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The mower and kohler motor cracked after 27 hours
Complaint Rating: 
Company information:
United States
www.sears.com
I had sears mower less than a year and had only 27 hours on kohler motor before it cracked. I called warranty line and they sent repair man out ordered new engine.
That was 3 weeks ago and now they are saying they have to make that engine and it will be a couple of weeks until they cast it. That means I will be without mower pretty much all summer.
I have called every Sears customer service number that I can find and I get a lot of false promises to have somebody call back that can do something to help.
Don't buy from Sears unless you want junk!
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