Complaint Rating:

Company information:
Time Warner Cable
United States
timewarnercable.com

I got activated with the National Guard and sent overseas and these scum ignored my call to cancel service - said they'd shut it off, but kept charging me. Illegal as per the Soldier & Sailor's Relief Act. Had to get a base lawyer involved, after NONE of their personnel were willing to help. They don't even provide contact information for their local office - got routed to a call center.

Even after they admitted culpability, THEY STILL TRIED TO CHARGE ME AT A SLIGHTLY REDUCED AMOUNT. These dirtbags don't deserve your service - they sure didn't deserve mine. If there are any alternatives to Time Warner in your area, take them - couldn't be worse. If there aren't, get a library card. God bless.