Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
VIV3 labs Acai berry
conned
2. (0 mins ago)
cityreal
cheque bounce
3. (3 mins ago)
Viv3 Labs
Haven't received product/different payment from my account
4. (3 mins ago)
Viv3
misleading terms and conditions
5. (4 mins ago)
Viv3 Labs
Free Trial

Consumer Tips & Tricks

Worst rating

2. Ultifreshwell (-13)

Subjects of Wide Speculation

1. ROBIN SCHULDER (84)
puppy mill
2. HIT Web Design/ Heritage Web Solutions (72)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
3. Dazzle white and Smile Brite (40)
illegal charging of credit cards
4. Kaplan Higher Education (35)
WORTHLESS Racist, Fascist Regime
5. online cash success kit (34)
online cash success kit
6. Ultifreshwell (27)
Scam
7. IBSN tax (22)
Not trust worthy
8. acai berry&life cleansing (22)
LB Envision Net Worldwide Ltd UK.

Latest News & Stories

Stay Away

1. Dazzle White (21)
3. dazzlesmile (11)
4. Dazzlewhite (18)
5. Acai Berry (20)
7. BMTC (4)

Latest Questions

VoteAndDate.com

TD Bank Complaints - Rude Customers

Review all TD Bank complaints

TD Bank

Posted: 2009-11-02 by   Employee Of Td
Rude Customers
Complaint Rating:  0 % with 1 votes
Well lets start off by saying if you dont work for Td Bank you will not know the stress we undergo from rude customers.

First off Td Bank sent all there customers their policies of the new systems. If you got screwed with your accounts after the integration like around now its your fault. We understand our computers were messed up for about two weeks and if you got fees we certainly gave most of them back. If your still getting fees its cause your not consistent at watching your account. If you don't want fees well stop spending money you don't have. REMEMBER that your card does not decline when you don't have money. In order to get that removed you should go to your local Td Bank and get an opt out program.

Second, STOP YELLING AT YOUR TELLERS UNLESS YOU FEEL THEY HAVE DONE SOMETHING SO RETARDED THAT THEY DESERVE IT. Most tellers do not deserve the grief you customers bring. If something was done incorrectly on your account don't yell at the teller go to a Customer Service Rep or the manager.

Third, If you see that the drive thru is busy don't sit there and waste your time. GO INSIDE! Their should be at least 3 tellers inside while the drive thru has only two and sometimes one. Stop being lazy and take a walk inside. It helps your cardio.

Last but not least Td Bank is still more convenient then most banks out there. We open sooner and close later. We make most of your deposits avalible next business day. If its 5:55 and you think it might get put into the next business day ask what day they are on. Does it really hurt you to ask?

This should help you to help us to be Courteous to you. Follow this and nothing should happen to you and you wont be yelling anytime soon.
Comments United States Banks
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 19 days ago by   oates151 0 Votes
It is actually YOUR FAULT as a teller for working at such a horrid bank. Your fees are not only unreasonable, but you have no right to call yourselves a "community bank" that is "convenient" when in actuality, you are a corporate chain of scam off banks, just as bad as Chase and Bank of America. I closed my accounts today because your bank was instated a new policy that requires the "custodian" of MY money to present identification whenever I want to take a lousy 20 bucks out of my account. Honestly, you work for a POS Canadian company that doesn't serve its customers from the corporate level, so stop bitching about how much your job sucks. Suck it up, or get a job working at a real bank. I told off my teller who was no more than a year older than me. Do you really expect me to show respect to some kid who runs around the hallways with his ass hanging out just because he's taking my money? And do you really expect me to smile at the old bitch who snaps at me for using a withdrawal that I picked up a week before and is now "out of date" because your bank decided to change the color scheme? If you really think your company truly shows respect to its customers, then you honestly deserve to get slapped each and every time somebody hands you their hard earned pay check to cash in.
 18 days ago by   Bluetiger1014 0 Votes
First off, I NEVER received anything stating these new policies in the mail, online, or anywhere. I went to my local COMMERCE BANK one day and it was that horrible green TD sign in front. I have been hearing so many people saying how horrible the service has become, and I too myself have been experiencing it. It's gotten bad. When the bank was Commerce, people were extremely helpful and willing to go the extra mile to help out, and I remember quite a few times that I received calls back from the bank asking if everything worked out ok for me. It made me feel like a person. TD made me feel like a number, just another idiot off the street they could make money off of.

I was charged a $35 overdraft fee yesterday. I didn't work much the previous week, so my paycheck was for about $150. I went shopping at walmart and spent $90 on food and $40 on fuel. A few days later I check my account, and theres the fee. I never went under my balance. I called TD and spoke to a very rude woman who told me that they implemented a $100 clears immediately policy. I was never made aware of this. SHe said it was fairly new, and hesitantly refunded the fee. The worse part of it all is that my employer uses TD bank, so theoretically, the funds should be deposited as cash. Nope, it went in and had to wait to clear.

A coworker of mine went in, cashed her payroll check, then deposited CASH into her account. There was a glitch in our empoyers account, the check bounced, but instead of going after out employer who uses TD, they withdrew a CASH DEPOSIT from her account and slammed her with fees. How is that possible?

So basically, I can come in and cash a TD check and have it done immediately as a non-customer, but regular customers (I was with commerce bank for over 7 years) get penalized? It's just not fair. So now my checks clear immediately, and I take my hard earned money and deposit it into Wachovia bank, which from the second I walked in, treated me beter thank TD bank did all the time I was a customer with them.

May TD die a horrible painful corporate death.
 17 days ago by   Blaze2U 0 Votes
Perhaps a better education would have paid off for you instead of working at a bank that takes advantage of customers. I suggest an English class where reading, grammar and spelling are a priority. Obviously you didn't see the message above about checking spelling before submitting a comment. Not that it would help with your attitude any but you may have received a little sympathy.

It's a shame Canadian taxpayers got stuck paying your salary with that country's bank bailout.
 11 days ago by   AKG1010 0 Votes
"If you don't want fees well stop spending money you don't have."

You charge fees even for people who do not overdraft. $15 fee for having under $100 in your checking account sound familiar? That is outrageous and unnecessary. In fact, I'd like you to explain and justify this. Though I would never complain about it to a teller!! I've been extremely sympathetic to the tellers at all of my local branches because most of them have been there for years and it certainly isn't their fault - they need their jobs.

Now that I see what you tellers thonk about your customers though, maybe I should change that idea. I already pulled my $$ out without a single word to ANY TD bank employee.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Consumer Credit Card Consolidation Fraud

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?