You need to contact your bank/credit card company right away and tell them that the charges were not authorized. They can get you a new card and pin number and possibly let you know how the person who used your account got the information.
Please note we do not charge our customers without their approval and consent, neither can we make any purchase on customer's behalf.
We do not have access to your credit card information or personal details; therefore please be assured that we did not place any order on your behalf.
Please contact us at email@example.com with your order details; we will clarify the things for you and if you do not intend to use the products as per our money back policy we will refund you immediately.
When I received my bill of my credit card today from HSBC, I was surprised why I have to pay P1, 044.65 (USD 24.98). I don't remember of anything I recently ordered form your company. Please clarify this . . . And if any, I would like to cancel this particular order. Also, please advise HSBC that this particular transaction is canceled, and I am not going to pay. Thanks in advance! Antonio M. Concha
Could you kindly submit your issues at support.systweak.com for the assistance. We assure you that you will be helped immediately.
we will clarify the things for you and if you do not intend to use the programs, you will be refunded.
My credit card was billed $24.90 for this service plus $.25 Foreign Transfer Fee. Why??
I did use the 30 day free trial. But did not register to use the full version. Please refund my credit card ASAP.
j'AI COMMANDÉ VOTRE PRODUIT ET JE NE SUIS PA SATISFAIT DE VOTRE PRODUIT IL NE FONTIONNE PAS AVEC MON ORDI J'AIMERAIS QUE VOUS ME REMBOURSÉ PAR MA CARTE DE CRÉDIT QUI FINI PAR LE NO 2857 VISA ANDRÉ GAUTHIER
ON M'AS FACTURÉ 40.71 ET JE M'EN REMETS A VOTRE QUARANTIE 30 JOURS MERCI A L'AVANCE
Thid company took 39.90 from my account after I ordered the one for 29.90. I have called twice and still have not received my refund. I cancelled this service after seeing they took more from my acct than I had authorized. Poor business an if they are that close to shuting down, go out of business and be done with it. Would never deal with these people again. Also I would appreciate talking to someone whose first language is english. I am tired of saying "excuse me" over and over
J'ai acheté et installé votre Reg Cleaner sous la référence DE 50674 et je n'ai eu que des ennuis au point de devoir faire venir un technicien pour remettre mon PC en ordre et par consequent désinstaller votre produit.
Je vous prie de bien vouloir me rembourser LES sommes versées via ma carte de crédit utilisée pour cette opération. Merci de me tenir au courant de me tenir informé.
<< firstname.lastname@example.org >>
I was charged $39.90 on my credit card twice plus $2.38 foreign fee. I ordered this system @ $29.90 not @ the $39.90. when I tried to have errors fixed I was not registered so why am I double billed if I am not registered? I want this service cancelled and a full credit on my credit card
I know what my email address is I don't have to use spell check.
Can you please provide us your order details here or also you can submit your refund request at support.systweak.com along with your order details, we will process a refund of your purchase immediately.
Your purchase has already been refunded. Here is the refund confirmation page link below:
In case you need any further assistance, please reach us at http://support.systweak.com.