South western advantage review: Never received my products 1

I paid in full for these books on July 4, 2014 in the amount of $142. And some change and was told I would receive my products by August 1, 2014 and I haven't received them yet. And the monthly fee for the product has be take out on August 3, 2014 in the amount of 19.95 for something I can't use. My netspend claim # is [protected]. My account # with SW Advantage is [protected], remittance order # [protected]. My name is Chiquanda Brown Wiley address po box 26 cottonport, la 71327 card ending in 8893.