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Solart LLL

Solart LLL review: Fraud 21

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Author of the review
12:40 pm EST
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In July 2012, I signed a contract with Solart Group for the installation of a 10 kw rooftop solar system for my home in Toronto at a cost of $49, 833 of which all payments were made in a timely manner.

Unfortunately, I did not get what was specified on the contract including the following:

• Inferior vinyl flashing instead of aluminum
• Plated bolts instead of stainless steel bolts for the L feet of the racking system
• Poly solar panels instead of mono panels

Most recently, the Toronto Hydro connection fee which is clearly included (as Solarts responsibility) in the contract has not been provided by Solart.

I have tried contacting Natercia Dos Santos, Francesco Lemieux and lastly Viviane Abecassis regarding this payment. Viviane did initially respond indicating the payment would be made shortly but nothing was done and I had to make the payment of $1786.46

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Solart LLL - Not answering to complains 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
21 comments
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Winfield Corcoran, Lawyer
Hamilton, CA
Aug 16, 2019 12:39 pm EDT
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winfieldcorcoran@

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Winfield Corcoran, Lawyer
Hamilton, CA
Aug 16, 2019 12:38 pm EDT
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You can contact me at

Winfield Corcoran
Barrister & Solicitor
36 Everest Street
Hamilton, Ontario L8W 2G9

[protected] Hamilton
[protected] Toronto
[protected] Cellular
[protected] Fax
[protected] toll free Canada & USA
www.winfieldcorcoranlaw.com
winfieldcorcoran@sympatico.ca

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Winfield Corcoran, Lawyer
Hamilton, CA
Jan 26, 2018 4:03 pm EST
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[protected]
winfieldcorcoran@sympatico.ca

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Worked at Solart
, US
Aug 14, 2019 9:49 pm EDT
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I do not know if this is an active case or not. In case it is, i was an employee and can give some good insight if needed.

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Winfield Corcoran, Lawyer
Hamilton, CA
Jan 26, 2018 4:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i was a former employee... In addition to Marc Andre Lemieux, there were other owners who also embezzled the money and committed fraud. Namely: Marc's sister Veronique Lemieux also Melanie Lacroix ( thier last names make up the LLL in ''solart LLL"... They are equally responsible and should also be prosecuted.

will the author of this comment please contact me at [protected]
Winfield Corcoran
Lawyer
[protected]
winfieldcorcoran@sympatico.ca
I will protect your identity I want whatever information you can give me about Solart LLL Corp and/or its employees, managers, etc.

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Winfield Corcoran, Lawyer
Hamilton, CA
Jan 26, 2018 3:54 pm EST
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just so you all know, Marc andre now has a baby with his girlfriend tina caouette which he is clearly supporting by whatever business he is in...You can see that on facebook. He should be in jail.
Reply
Would the author of this comment please contact me
Winfield Corcoran
lawyer prosecuting the class action
[protected]
winfieldcorcoran@sympatico.ca

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Former Solart employee
Anchorage, US
Aug 01, 2015 11:15 pm EDT
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just so you all know, Marc andre now has a baby with his girlfriend tina caouette which he is clearly supporting by whatever business he is in...You can see that on facebook. He should be in jail.

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Curt LF
Fort Erie, CA
Feb 11, 2015 5:33 pm EST
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Yes, contact

Winfield Corcoran
Barrister & Solicitor
Hamilton, Ontario

winfieldcorcoran@sympatico.ca

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Downwithsolart
Ottawa, CA
Feb 11, 2015 12:16 pm EST

Is there any ongoing class action against them?

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Former Solart employee
Anchorage, US
Dec 03, 2014 4:56 pm EST
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i was a former employee... In addition to Marc Andre Lemieux, there were other owners who also embezzled the money and committed fraud. Namely: Marc's sister Veronique Lemieux also Melanie Lacroix ( thier last names make up the LLL in ''solart LLL"... They are equally responsible and should also be prosecuted.

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S.I. Davenport
Saint Pascal-Baylon, CA
Nov 24, 2014 11:10 am EST

I have reported this to the Police. OPP - Rockland - Attn: Marc Leblanc - Incident #SP1430096
First I tried calling the RCMP - they said it was a civil matter.
Then I tried Ottawa Police - they said to call the Montreal Police
I called the Montreal Police - they said because it happened in Ontario - they won't do anything.
So I called back the Ottawa Police - they said it is a civil matter.
Finally I called the OPP.
Send them information about Mr. Lemieux suspected fraud, embezzlement, self payments, wedding, vehicle purchases, investing in another company, anything that will bring out a thorough investigation of all his finances.
Thank you, Sandra

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A Concerned Netizen
Ottawa, CA
Nov 06, 2014 1:14 pm EST
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Has anyone reported Solart to police? If so, can you please post the investigating officer(s) contact info?

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Mark Leyton
Montreal, CA
Jul 15, 2014 3:21 pm EDT

You should all file complaints with the police. I quit that company and alerted the police to the issues at hand, you name the force, SQ, OPP, RCMP, revenue Quebec and Canada all large municipal forces.

I was told each time that it was not their jurisdiction and without client complaints there was nothing they could do.

As employees we were always told the deposits were held in escrow and not used until installation time, when I found out the deposits were funding payroll I quit on the spot. I am surprised they managed to rack up more than double the debt and last an additional couple of years.

Marc-Andree Lemieux and his controller Martin should have called it quits and restructured in July of 2012. The writing was on the wall and the deposit structure became a ponzu scheme to pay for staff and his toys.

I strongly suggest class action against him, his brother, Vivianne, and Martin the controller

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Christine-SueSolart
Ottawa, CA
Jul 06, 2014 9:57 pm EDT
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Hello, we are also in the same boat as everyone else. We paid $32, 000 only to have the rate expire and no panels installed so we asked for a reimbursement, to which they provided countless NSF cheques. We also received the letter from the lawyers and are listed on the first page of "creditors". I have three questions for all: i) has anyone filed a complaint with the police for fraud? ii) has a class action suit been started? if so, how do I get in on it? iii) if there isn't a class action suit yet, would people be willing to put any money in to help pay for the lawyers? Please reply to me at: SueSolart@outlook.com Thank you. Christine

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Helen Sanderson
Toronto, CA
Jul 06, 2014 8:23 pm EDT
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This company has been outrageous in offering us delays, excuses and now failure to pay the hydro connection fee which was part of our contract. We were subjected to two years of excuses and only legal action resulted in our panels being installed. Our lack of confidence in this company was such that we had an independent assessment of their work. We are relatively fortunate to have had our panels generating electricity since the middle of January 2014. We would not have achieved this without legal action. We will seek a legal opinion regarding the issue of payment for the hydro connection.

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Linda Ferro Chartrand
Embrun, CA
Jun 30, 2014 10:54 am EDT

I do not accept Marc Andre Lemieux's appology. Yes they are under protection from a bankruptcy trustee. As for us the creditors...here are our options as described by the Trustee today. I can wait for the sub-contractor to get a hold of me and offer me a deal to put up my solar panels. If I decide to go with the sub-contractor...I will have to fork out more money. If I decide NOT to go with the subcontractor, I will have to wait until November, when Solart will have to submit a proposal. With the proposal, I am likely not to get reimbursed all the money I have put into the project. I personally have put in 36, 103.55. I was told by my lawyer to expect (at best) 1/3 back. Therefore at BEST I might get back 12, 000.00. EITHER way I will loose money. It frustrates me that Solart can attempt to restructure and get back on their feet while all us creditors will loose thousands of dollars. F.Y.I. There is 158 creditors, which have put in just under 4 MILLION dollars. There is no fairness in this situation. I dare you to respond to this Marc Andre Lemieux.

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disappointment in Solart
Barrie, CA
Jun 23, 2014 3:04 pm EDT

My parents are in the same situation. Paid $50k 2 years ago and haven't seen anything installed yet. Maybe this has class action lawsuit written all over it. They are retired and cant afford to lose this size of an investment. Regardless of restructuring, your customers should know what's going on immediately. In the digital age, its takes very a very small amount of time to reassure your customers via email. Please step up and live up to your company's mission statement. "Solart is dedicated to making it easy and affordable for homeowners and businesses to go solar, creating unique solar solutions with the right blend of efficiency, affordability and aesthetics." If you can't provide the service, then at least make it easy to be reinbursed.

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Curt LF
Fort Erie, CA
Jun 09, 2014 6:08 pm EDT
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Received today...

I am sorry for delay in communication, we are going through restructuring the company right now and are moving to a new office so communication has been difficult. Due to a very long winter and given the unexpected elections that followed and that have postponed our commercial projects we had to put ourselves under the protection of the Company’s Creditors Arrangement Act. We have sent you and all other clients an official notice by mail from our trustee Andre Thibault at Raymond Chabot Grant
Thornton and you should receive it shortly. We are working on setting up a schedule of installations/refund for our clients and will be able to give you more information soon. I regret the inconvenience it causes you and will continue to work hard towards fixing this issue.

Please accept my sincere
apologies for this unfortunate situation.

Marc Andre Lemieux

President

Solart lll corp

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Curt LF
Fort Erie, CA
Jun 05, 2014 5:35 pm EDT
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To file a formal complaint
http://www.occq-qcco.com/main.cfm?p=231&l=en&MembreID=4150

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Curt LF
Fort Erie, CA
Jun 04, 2014 4:37 pm EDT
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We have the same problem with them. Contract and rate expired. Post dated cheques not honoured. Something has to be done with these thieves.

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At my whits end
Toronto, CA
May 15, 2014 7:27 am EDT
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I wonder how many more of us are out there. In my case, they failed to install anything. The government guaranteed rate expired, and the contract became void. Repayment was provided in a series of post-dated cheques, all of which have so far been returned as a result of stop payments made by Ms. Chan in their accounting department. They still claim they plan on honouring their contract to refund the over 35000. I'm looking at what other action can be done besides believing their lies.