Complaint Rating:

Company information:
Flowers on the park
Woodbury, Minnesota
United States

I ordered my sister a teleflora centerpiece for Christmas. It was supposed to be a Thomas Kinkade Church with white roses, and delphinium. This was ordered from the heart. The church looked like the church my parents were married in and the flowers their favorites. Instead she received a ugly tin sleigh with about 6 carnations and a plastic apple in it. I called teleflora they offered a 15% percent discount, wow! I paid 65 dollars for a arrangement I could have gotten at a grocery store for 15 bucks. After much haggling teleflora said I would receive a 30% discount I received 14 dollars back (about the 15% originally offered to me.) I have spent endless hours on hold with teleflora, and will never order from them again!

The florist then sent me some roses as a apology, which is I guess why teleflora decided the 15 percent discount was OK. The roses never opened and fell over and died after 2 days. They sent my sister a bouquet of Star gazer lilies, which she is allergic to as a replacement. They ended going to her neighbor since she was unable to have them in her house.