logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (10 mins ago)
Excelsior College
Scam
2. (12 mins ago)
www.raiseyourpaddlez.com
SCAM! Beware!!
3. (29 mins ago)
Champion Windows
product
4. (35 mins ago)
Topix, LLC
Cyberbullying Company
5. (37 mins ago)
Plenty of Fish
Fraud and cheating

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Senior Dimensions Complaints & Reviews - Terrible company

Senior Dimensions Contacts & Informations

Senior Dimensions

Posted:    Volit

Terrible company

Complaint Rating:  88 % with 25 votes
Contact information:
Senior Dimensions
United States
seniordimensions.com
I am just a humble housewife and my husband has been admitted at St Rose Siena for almost a month now because of painful obstructive jaundice. Work-up in this hospital revealed a common bile duct mass likely consistent with Cholangiocarcinoma (klatskin tumor). Several doctors/surgeons, including his doctor at the hospital agreed and stated in writing that this very complicated, difficult and risky surgery could only be done in UCLA Medical Hospital because no doctor here in the valley can perform such intervention, having no right equipment and certainly no experienced staff to do it.

UCLA has already accepted him on two occasions these past week. The first, Senior Dimensions is referring to send him to UCLA with Point of Service for Senior Dimensions, that at which time, UCLA cannot accept him because Senior Dimensions will only pay 80% up to $10, 000. At this time, we are asking to discontinue his HMO service from Senior Dimensions and was asking for Medicare back.

But he cannot apply for his Medicare back until November and then it will take until January of next year to be able to receive his benefits and by then it will be too late. This is matter of my husband's LIFE AND DEATH and we've already wasted almost a month waiting for Senior Dimensions to either provide his coverage and send him to UCLA which they were referring to do or expedite the paper work that my husband can reinstate with Medicare which UCLA will accept. We need your support on this to be able to reach people from the higher-ups in this life threatening situation of my husband.

He needed this surgery soon or it will be too late because his health is already deteriorating. I'm begging and pleading for help.
Comments United States Health & Beauty
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 27th of Jan, 2010 by   rrpostal 0 Votes
There is no "paperwork" that this company can fill out to get you back to original medicare until there is a valid enrollment period. You signed a contract with this company to have them as your sole provider for medicare services for the year. Because they are now not covering something is not a valid reason to then change to another provider. I tell people every day that these advatage plans can be good for specific situations but ve sure of what insurance you are getting before you switch to them.

I don't mean to sound like this is hopeless, but you MUST WORK WITH THE PLAN YOU HAVE. They are your insurance carrier. The only valid reasons you could get to change to another plan (or back to original medicare) are few. If you move out of the plan's coverage area, if you receive extra help for low income, or if you were specifically mislead when you signed up for this plan.
 10th of Jul, 2010 by   VICTIM of Senior Dimension +1 Votes
SENIOR KILLER! ALL ABOUT MONEY!

I have the similar HORRIBLE experience with Senior Dimensions.

My husband had a stroke recently and his whole left side is very weak. After being stabilized, all his doctors including physical therapists agreed to send him to an acute rehab, because from their professional perspective, they believe that my husband is a very good candidate for it. However, unfortunately, it was DENIED by Senior Dimensions. SENIOR DIMENSIONS ACTUALLY DENIED A HUMAN BEING ‘S BETTER CHANCE TO WALK FOR THE REST OF HIS LIFE.

It is okay for its members to pay premium over years; but NOT okay for them to offer the best treatment to its members; because they’ll lose MONEY.

UNETHICAL!!! INHUMANE!!!
 28th of Jun, 2013 by   Alwyn -1 Votes
My wife has an HMO with health plan of Nevada, being part of the same insurance company. She had to have surgery at UCLA because they did not have a doctor here that could give her proper medical needs. We went to UCLA and could not be happier, she had two cancer cell removed from her neck and is now clear of any cancer. Our out of pocket cost has been only 50.00. We both have been with HPN for over eight years and could not be any happier
 25th of Oct, 2013 by   WTFHAPPEN +1 Votes
THE WORST STAFF EVER - CASE MGR WAS VERY RUDE AND COULD NOT SPEAK CLEAR ENGLISH SO IT WAS HARD TO UNDERSTAND HER. NO WONDER THERE ISN'T A GRIEVANCE PROCESS AVAILABLE. THEY WOULD GO OUT OF BUSINESS.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

WFTV Todd Ulrich Online Job Investigation

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?