Complaint Rating:

Company information:
Sears
United States
sears.com

We bought a dryer listed at $399 and were told there was a rebate on the delivery. We were also told not to use our sears card because there was a 10% off promotion and that would make our sale go below $399 and not eligible for the delivery rebate. Now they will not honor the rebate because on the back of the form it states you have to finance with your sears card and will not refund the delivery costs if we return it. I called the refund help desk and they said to wait 48 hrs and the rebate would go through. That did not happen and now the rebate is off.

SEARS is horrible. I guess they operate under the K-mart mentality now.