Complaint Rating:

Company information:
CIC Triple Advanta
United States
freecreditreport.com

free credit report, they are supposed to help you build your credit... very nice when today I found a charge for $14.95 ... I called to find out about the charge and to cancel my free trial offer. I was informed that my free offer expires in 7 days not the advertised 30 day period because back in 2005 I had used their service to check my credit report, so I wasn't eligible for the free trial offer. I said, an email would have been nice ... but the customer service woman says" we stopped sending emails to customers in 2006! now i am just waiting for a confirmation email that my membership has been canceled, I hope this will be the end of the charges, I see from others comments that it might not be.