Complaint Rating:

Company information:
Rent A Center
319 N LITCHFIELD RD #107
Goodyear, Arizona
United States
Phone: 623-9323373
www.rentacenter.com

I got a laptop and digital camera from Rent A Center. About 3-4 months after renting the items... the items were stolen by my brother in my apartment he lived there... in the contract it does state 'Insurance does not cover a non breaking and entering theft.' But it also states that 'as long as I paid for my items up to date of loss I no longer have to pay up to date of loss.' So I stopped paying for something I no longer had. I started paying more attention to my other bills... more important... I gave them my Police Reports about 4 months ago and still haven't heard anything about it. I just stopped paying 3 weeks ago and they have continually harassed my friends and family members everyday for 2 weeks... I got yelled at from my friend saying that I really need to pay for it because she's getting sick of the calls... my sister called them back after they called her and this is their conversation.

'Hello I'm the Sister of Seth (LAST NAME) he has already given you a police report.' The Rent A Center Rep said 'We never got a police report he just gave us a business card.' What the hell? I have given them the report those a**holes never faxed them to their main office. They lost my f*cking report. They finally took 'The Last Step' by coming to my place of work and Harassing me there... they are lucky they came right before I started... they wouldn't have heard anything from me.

My customers are more important than they will ever be. Anyway... he kept saying that I have to keep paying or they will file 'Theft Charges' hello you idiots... I already did. So I argued with the man and he then continued to speak to me calling me a 'Faggot' and that 'I probably looked up gay porn with the laptop anyway.' I will soon be filling out a Restraining Order against the Employee and the Company and if they try to sue me I will be counter suing for Harassment and Discrimination so obviously I will win that. But what do you think about this... this is wrong taking advantage of me because I'm 19 and a Bisexual... they would never harass my mother if she did the same thing... they would drop the whole case.

So her along with a Attorney (Family Member) and her boyfriend and also me... will be going down to Rent A Center tomorrow to have a uneasy conversation with them... I'm sick of being harassed and being called names for my sexuality. I have decided to Record My Phone Call's between me and Rent-A-Center until the restraining order has been issued. I feel I was slandered and feel abused.