Complaint Rating:

The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients. For eg. I dropped a cheque in one of their ATM in Bangalore and the amount was not deducted from the statement. When I checked with the customer service they told me that they don't pick up the cheques from the ATM. Immediately I issued a fresh cheque and made the payment but my previous cheque which the bank promised me that wont be picked up was also used. And when I call the bank they say that they cant help it. There were several other incidents like this.