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ReUnion.com Complaints - Misrepresentation, unethical customer service

Review all ReUnion.com complaints

ReUnion.com

Posted: 2007-04-11 by Keith  [send email]
Misrepresentation, unethical customer service
Complaint Rating:  89 % with 9 votes
I have been led to believe I could obtain a full email address from this reunion.com after I pay the 3 year fee of $120. I am an insurance investigator and am well versed in databases. I thought I had found a good one. Instead, Earl advises me the "people finder" database is a separate company and the extra fees are not his concern. Earl advises my $120 is a fare price to tell me more information is available for an additional charge.

There are many rip off companies like this on the web. I was also led to believe my card would be charged $3 a month instead of the full $120. The "agreement" that says the fee is non-refundable has a window field of 3-4 lines and fails the legal contract prerequisites.

Thank goodness for American Express. If I don't get a refund, I will dedicate $4 an hour times 30 hours =$120, to spread the word for scam artists and frauds like reunion.com

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Good businesses get good customers, look what your getting
Comments United States Internet Services
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 775 days ago by Smiguel Mandee  [send email] 0 Votes
This site is a fraud. I have never signed up for their service but I found my name listed. Some of the information they listed along my name is not even accurate. Selling personal information with out ones consent must be illegal. Seems that they collect names and emails from other sites and make money out of it. Total Scam!
 766 days ago by Samantha M.  [send email] 0 Votes
Anyone know how to have your information removed from reunion.com?
 763 days ago by My Name  [send email] 0 Votes
Reunion.com is using my name without my consent. I am the only person with this name. If they do not remove the account, I am taking legal action.
 762 days ago by Kelly  [send email] 0 Votes
I agree. They charged me a random fee to renew my yearly contract when I had told them I did NOT want to renew. That was last year. Jan 1st I looked at my acct. and there it was. A charge to renew.. I have been fighting them on it since then! Im going to report them to the Better Business Bureu as soon as I get all this handled!!!!!
BTW: Try calling the customer service #.. What a JOKE!!!
 755 days ago by Another Reunion.com Victim  [send email] 0 Votes
Reunion obtained my personal information from somewhere and is using it without my permission. This is plain unethical. Shame on this slimy serpent named Cornell McGee. I think people should boycott reunion.com. I think that the tech community should ostracize reunion.com. The community leaders should help us get together and file a lawsuit against them in an organized way. We should also find out who sold our information to reunion.com without our permission. Shame on them too.
 755 days ago by Another Angry Victim  [send email] 0 Votes
I also found my profile on the reunion page although I've never registered myself. My name is very unique and they seem to have the correct information for my birthday and location of residence. It's utmost infringement of privacy and I am very upset and angry. I asked them to remove my profile but I don't trust them. How should we resolve this illegal identity-privacy-theft company?
 692 days ago by Ds  [send email] 0 Votes
I am very pissed about this site and they won't stop sending me emails and I'm not who they think I am. I want to get rid of them off my email page and I can't as yet. Suggestions. I let yahoo and FCC know.
 688 days ago by Gl Strickland  [send email] 0 Votes
Who are these people claiming a $5.00 a month fee then taking a year $60. on the credit card and declaring suddenly it is non refundable. They have not heard the end..
 568 days ago by Richard Lines  [send email] 0 Votes
It is so sad to see online businesses take advantage of people trying to simply meet new people. I was quite suspicious when, immediately after signing up for the free account, I began receiving notices in my email about someone having viewed my profile. So, I clicked on it to check it out, and it takes you to a page at reunion.com whereby they want your credit card number and if you'll read the print below the fields, (I've copied it here next: *One payment of $60 for 1 year or $36 for 3 months. It is non-refundable. If you cancel, you'll enjoy premium benefits until the end of your then-current subscription term; your subscription will not be renewed after that term expires. $1 of each credit card charge goes to the Red Cross and is reflected as a separate charge on your statement.), you should certainly become aware that this offer/company is a total FRAUD and misrepresented. As I would hope many of you do, is to take heed and not give ANYONE, nor ANY business that you haven't checked by a search on the Internet as being a fraud, and DON'T give out your credit card number! Especially if you can't get a live person from customer service on the phone. (And, even then you should beware, making sure it is an established, reputable business) If you're trying to get their emails to stop coming, simply catagorize the next email you get from them as SPAM with your email program, use a filter setup within Outlook or Outlook Express, and that should allow you to at least stop having to see their name in your received emails. God Bless Us America. And, for all those foreigners that are coming to America and taking advantage of our American benefits and courtesies, I WISH WE COULD HAVE EVER ONE OF YOU DEPORTED BACK TO YOUR OWN COUNTRY!!! Our government has made a terrible mistake allowing just anyone from other countries to migrate into our Country. I know we were founded and created from immigrants, but, after 200years, and the fact we are now an established AMERICA, it is time to close the doors to immigration. (Only by strict guidelines, and only if the immigrant agrees to adopt the American ways, leaving their foreign religion and customs BEHIND) IF YOU COME HERE, YOU BECOME AMERICAN, and believe our faith and fact... it's on our money... IN GOD WE TRUST !!! Amen
 568 days ago by Richard Lines  [send email] 0 Votes
And, besides again... The Red Cross should hit them up for each and every dollar they claim their giving. What, such a fraud company and business... and, on the lighter side, those of you reading my blog and thinking...jezzz, he typed enough... I type 70wpm and it was nothing to me to type this lengthy blog/posting.
 540 days ago by Amber Green  [send email] 0 Votes
You are retarded (Richard Lines)!!
Your note does not make any sense.
First of all, the people that you are calling on the phone for customer service are probably outsourced and working from another country. Also unless you are an American Indian you have no rights to claim that America is your country. The so called "Founders" killed the original land owners and rightful citizens of this country "Indians". Lets not forget that, re-read your history books. So, everyone else that is here came from somewhere else.
Let's not forget how Indians were cheated out of their land and placed on Reservations.
So, now that we have that cleared up. The Reunion.com site sucks, I also dislike their site, they are a rip-off.
Stay away from them and join the (Reunion.com close this site) online poll.
 540 days ago by Amber Green  [send email] 0 Votes
Also Richard, since we all come from so many other places. What is the American way?
What are American customs, what religion are Americans supposed to be? Let us know how you seem to figure that we are all going to come here and be one faith, act one specific way, leave traditions behind. American's have no customs or traditions, so what do we celebrate, Independence Day and Halloween come on retard. How about you return to your original country, the country that birthed your ancestors and trace it all the way back to England, Spain, Africa, Korea or wherever they come from. You return to your country and give American Indians and Mexicans back their original lands. Neither one of them had to cross any water to come over here. So, now that we understand that you are an Immigrant yourself. How about you hop on the next boat out of here.
 540 days ago by Bob  [send email] 0 Votes
I give it about 20 more years and America can no longer complain about any race because we will all be mixed races. Unless you live on some barn in the country, you need to take a look and see that all races are blending and marrying outside of their race. I think that it is amazing that races are mixing and this is what is going to make America unite once and for all.

UNITED WE STAND
 514 days ago by Cheryl  [send email] 0 Votes
I chose the one year membership because the ad stated it was only $5/month. Never did it state that I would be charged $5/month for all twelve months ALL AT ONCE! I got charged $60. I called that same day, and they said they wouldn't issue a full refund - they could only give me a partial refund. They charged me for only one month, rather than the entire year, and would process a refund for the rest. They also said it would take 7-10 usiness days for it to be credited back to my account. This was on Aug 31, 2008; it is now Sept. 12th, 2008. Not counting Aug. 31st, and not counting the weekends, it has been EXACTLY 10 business days. I called them up again, just now, and of course, no resolve. They want me to contact my credit card company and speak with them; if they say they haven't received their request, then I have to call reunion.com back and THEN they'll submit it manually on Monday. So now I have to wait until MONDAY... I need my money back NOW.
 510 days ago by David Briggs  [send email] 0 Votes
I agree completely. Here's what I did...
1.) Filed a complaint with the Better Business Bureau...http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=6cda12e2-5967-437f-876e-bd452a591b91
2.) Filed a complaint with the Federal Trade Commission
3.) Notified the Santa Monica, Ca City Attorney...attorney@smgov.net
4.) Filed a complaint with Internet Crimes..http://www.ic3.gov/default.aspx

The Better Business Bureau rates Reunion.com as a "D". Next to the worst rating they can give. If everyone takes the steps I did, we'll get the scammers put out of business.
 481 days ago by Darlene Pierce  [send email] 0 Votes
I also chose the $5 dollar a month and thought it wold come out like that and tried to contact them to stop the thing and they say NO REFUND and so I went to the thing and said DO NOT AUTOMATICALLY update me so I am STUCK with a $60 dolalr payment that I am getting absolutely nothing from They are a rip off
 478 days ago by Feel Violated By Reunion.com  [send email] 0 Votes
I am more worried about the information that this site has about me from seemingly private sources ... my name, my correct age, my cities of residence since 1983, links with family members. I think they have social security numbers, probably purchased from some financial institution with which we have done business.
 471 days ago by Never Signed Up For Reunion.co  [send email] 0 Votes
Reunion.com is a scam. I never signed up for this site as well as some of the other sites like linked in and spoke. They have info but I never signed up for this reunion site nor the others. How do you get your info removed. It is impossible. It is frustrating and needless to say, I hate the SOBs for having a way to do this without it being officially me signing up for the services.
 443 days ago by Anonymous  [send email] 0 Votes
Reunion.com has a "profile" on me I never approved nor signed up for. I have been exposed to my ex-huabnd. He is very dangerous and abusive...and now I have to try and find a new city to move to, the money to do it, a new job...and hope I won't be found again. I hope every single person and company involved with and in support of reunion.com burns in hell forever.
 432 days ago by Private Individual  [send email] 0 Votes
OPEN LETTER TO REUNION.COM...

This is an open letter to the owner/CEO of REUNION.COM, Jeffrey P. Tinsley, who is very hard to locate (he thinks) even while he is ripping off all the private data of as many Americans as he can, and selling it for Big Bucks on his unsavory reunion.com and highschoolalumni.com sites. Turnabout seems fair play for one who thinks nothing of violating other people's privacy and violating their boundaries, jeopardizing their safety and peace of mind...

Well, Jeffrey, you are a little hard to locate, but we found you, at 310-571-3144, x105. We really do not like the fact that you are publishing private people's private information on your reunion.com and highschoolalumni.com sites, without their knowledge or permission. We suggest that you STOP DOING SO immediately. Surely you can convert your sites into OPT IN instead of OPT OUT.

Oh, we also found your home address in google and Peoplefinders and other sites. We learned you gave $4600 to the B.O. for Prez campaign; and that you attended Granada Hills Senior High. We also learned your house on ASHLAND PL in L.A. is a mere 6165 square feet! Nice digs, at OUR expense, as you clearly are making Big Bucks by selling our private info. Some people consider this lowlife BLOOD SUCKING...

Oh, by the way, we noticed several MINORS are listed in your database at reunion.com --don't think the Feds or State officials will be very happy to hear about that.

Well, thanks Jeffrey for listening. Hope you REVAMP your sleazy snoop-site to make it OPT IN instead of making private people jump thru hoops in order to get out of your sleazy snoop system.
Cheers!

----------------

P.S. Folks who are upset with having their private info displayed on a worldwide venue can contact REUNION.COM and DEMAND that their info be removed from their database. Customer Service number is (310) 571-3144 x 186 or x 146. GOOD LUCK!

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