Complaint Rating:

Company information:
real estate promoter and realtytrac
California
United States

I signed up and cancelled my realtytrac acount within 1 day. A few months later my account showed a charge of 44.95 on the 3oth of Sept and also on Aug 30th. I had no idea what it was!! I called the bank and disputed it (Chase sucks) and they said it was my fault and I had to call the company that charged me--although it was completely unauthorized. Of course I researched it online to see what the hell Real Estate Promoter is and the first thing that came up was "SCAM!" I called Real Estate Promoter to yell at someone and surprisingly they cancelled my "membership" whatever it was... and said they'd refund me the two charges within 3-5 days. The guy kind of sounded like this happens all the time and even called it an accident. So then I called RealtyTrac to file a complaint and let them know they are part of a scam. The customer support guy couldn't have cared less and they are more than aware of the problem but it is "our" fault not the company's. So beware! Do not sign up for Realtytrac!!!