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Publishers Clearing House


Received a package I never ordered!

Complaint Rating:  83 % with 138 votes
83% 138
I want to complain about the package I received from Publishers Clearing House - # 3029 5753 9994 - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order.

Beware people!
Complaint comments Comments (59) Complaint country United States Complaint category Products & Services


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 11th of Jul, 2011 by    0 Votes
They had ripped my G'pa off 1, 000's. He always thought he was "one away" from winning millions. My g'pa truly trusted PCH, Of course he never got his millions, but unlike I bet a lot of people, he didnt go broke doing this. Still I wish I could sue there socks off, there practices are strait up wrong. I would do it not for the money, as I would openly donate it to an program designed to help the elderly (there main targets I've seen too) Dirty!
 11th of Jul, 2011 by    0 Votes
Also by reading this board, I would assume they ran out of gullible elders to rip off, there now suckering others too (no surprise) and these are the type of practices that PCH does. I am not shocked about the packages at all. I again feel for you. Let them try these practices in china?! Precisely why they do it here!
 1st of Sep, 2011 by    0 Votes
Publishers clearing house pulled this on my mother, too.

They sent a package to her residence with some cheap junky calculators and a bill.

I called PCH and asked when my mother had placed the order. They said on 8/15/11 and I said that's interesting because she was not alive then. (She had been dead for over a month.)

My mother had boxes of junk like cheap calculators, flashlights, screwdrivers, etc. I could never figure out where they were coming from or why she kept getting them. When I asked her she got defensive. I think what was happening was that PBH convinced her she forgot ordering things she did not want or need and never ordered and made her feel guilty about it.

PCH, what a dispicable company!
 23rd of Feb, 2012 by    0 Votes
I just rcvd an unsolicited pkg in the mail. It was cookbooks from Publishers Clearing House. On the manilla envelope was attached an Invoice with this ADDRESS: 720 Winners Circle, St. Cloud, MN 56399.

Has anyone else been victimized like this? I figure this is A GIFT FROM THEM SINCE I DID NOT ORDER IT.
I have been scammed. I guess they figure they're not going to be out anything sin ce putting me in the poisition of having to pay postage back again. I'm not paying, I'm not sending it back and will publicize this scam, starting with the State's Consumer Fraud Division..
 14th of Aug, 2012 by    0 Votes
I ordered a sterling silver necklace before and they mailed it to me and i pay my bill ... but lately i was surprise when i receive a parcel from PCH containing an item a did not order from them. I Want to return it back to their office but i lost my order number... thanks..
 14th of Aug, 2012 by    0 Votes
You should contact your state Attorney General's Consumer Protection Div. and the Better Business Bureau if Publishers Clearing House is using illegal intimidation and threats.

I have had this experience (THE 2012 "SWEEPSTAKES") In the sweepstakes paperwork, It acknowledges that I do not want to order from the umpteen amount of loose leaf ads they have sent in 5 diff mailings BUT...and here's where their mail fraud begins...it goes like this: 'But, if you DID want to purchase something, what would it be?' You are required to answer as part of the eligibility on going forward in the PCH sweepstakes. This is not just a 'clerical error', it is a planned criminal act printed in the voluminous literature it sends. Trouble is, you have to send this proof forward so they can begin their mail fraud.

Then the article arrives which you DID NOT ORDER ..."but if you did..."
We are then expected to subsidize this criminal firm by sending or trying to send it back. Its a win-win situation for them. They don't pay the postage back and the billing letters are beginning .

In my case, I just throw the letters and threats, unopened in w the unordered, unwanted merchandise. The threats are commonly used by such sleazy people, together with outside warnings on the envelopes, officious looking printed phrases etc. And I am not worried. If they want their merchandise back, they can PAY THE POSTAGE! IF they take legal action as I'm sure those bills infer, there's one question the courts will ask: PROVE IT !
 14th of Aug, 2012 by    0 Votes
Why must you allow the typo correction sites (above) to mess up the message?
 27th of Jul, 2013 by    0 Votes
I ordered a wallet for my husband who was in the Navy. When wallet arrived it was Army wallet. Sent back with payment but have not heard anything. Will I get the wallet or do I need to stop payment?
 16th of Feb, 2014 by    0 Votes
I did order from PCH. First was a dog pillow which has split at the seams and the stuffing from the pillow inside is falling out. So cheaply made. I'm not paying for garbage. Second was the fuzzy socks. Well first time washing (hand washing) in cold watedr...They SHRUNK! Please do not purchase any items from PCH. Don't know what country you use but they stink. Very unsatisfied customer!!! Will NEVER purchase anything from them anymore, and yes stop bugging me for payment. Nazirah Rajaa
 1st of Nov, 2014 by    0 Votes
hi I receive package from PCH.com i know i order it but i didnt pay it i thougth wen i ddnt pay it they will cancel it but i receive it today.what do i need to do for this i dont have money to pay this
 28th of Feb, 2015 by    0 Votes
I started to order a few things because I wanted to enter the drawing. I clicked on a few things, but did not finalize or pay for my order. I wanted to see the shipping charge first. Imagine my shock when the items started appearing at my door with NO invoice. I order things online ALL THE TIME and this is the first time simply clicking on the item without finalizing resulted in a shipment. So now will they hit me with a big bill for these items?!!? I'm going to refuse shipment.
 26th of Sep, 2015 by    +1 Votes
I am being charged for orders I never ordered and i am also being charged for repeat orders I never made. So whats going on?
 15th of Oct, 2015 by    0 Votes
Hello, I am being charged for a wallet that never came to my house, i am so poor i can not pay attention let alone a wallet i never received. . My attitude towards this complaint is very confused. if pch is going to send a package to anyone, don't you think it should be signed for? Just so someone, anyone would not be able to just see a box & take it for themselves? Convenient you won't accept my comment.
 15th of Oct, 2015 by    0 Votes
Hello, i have been playing the search & win games now for many years. I am so poor i can not pay attention, therefore i would not order something i already know i can not afford. All i am trying to do is play to win. Really i am very ill, i am not trying to buy anything, i just would like a chance to win some cash. Lord have mercy i could tell you some stories, but i have survived, so far.Never received a wallet i am being charged for, perhaps PCH should have people sign for packages, packages are a tempting item open in a mailbox.
 19th of Oct, 2015 by    0 Votes
I received an item from PCH today that I didn't even order, I haven't opened the box or anything yet, why did they send me an item I didn't order??
 5th of Dec, 2015 by    0 Votes
I have NEVER ORDER FROM PCH shocker the other week I was doing the online giveaways and then it said thank you for your order. Wtf order are you talking g about. Then i tried cancelation but couldn't find what or where I had order something. Then just now mail man dropped a package off at my door. Wtf seriously I did t order anything. Not opening it. So can't tell you what it is. But would like to know how too get it back too toothed and not paying paying a fee for something I did I don't order.
 10th of Jun, 2016 by    0 Votes
I am a flood victim and have lost everything only for PCH to try to scam me with an order I never placed I found that on the ASK A QUESTION page you can submit a request to cancel said order but only after they issue you an or id number its also no guarantee your order will be canceled before it is shipped. I am documenting each message with screen capture so I can prove if necessary that I indeed did submit a request to cancel the order in a timely fashion! If the package does show I will simply not open it and store it away because I refuse to pay shipping for an item I certainly did not order pch does not have my bank acc numbers of SS# so if they ignore my request to cancel it will be totally at fault and it will be documented with screen captures showing dates and messages I had read about this scam but never thought I get caught up in it.
 4th of Jul, 2016 by    0 Votes
PCH still send Items that I did not even click or ORDERED and showed EMPTY CART. PCH is SCAMMING consumers and Supervisors argued that I need to check the Cart. AGAIN, I DID NOT CLICK and the CART is EMPTY and DID NOT WANT TO ORDER but just to Enter the Sweepstakes. So PCH are RIPPING, SCAMMING Online customers even though it said NO PURCHASE NECESSARY to ENTER SWEEPSTAKES.

 9th of Aug, 2016 by    0 Votes
I received my order a couple days ago and it wasn't all there. I ordered a purse which was there, and a solar light set that was there. I ordered a pink passion lily bulbs, which are on backorder. But when I opened the box, I had ordered a batter pourer, the box was there with it open and no batter pourer in it. Now I know the person that packed it had to know the box was empty when they put it in the box. And of course there isn't any e-mail or phone number to contact anyone with. Now what?

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