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I ordered this weight loss pill from Diet Max El Tecal on 9/8/2010 and just paid the shipping and handling for a FREE 10-Day Trial Offer. I didn't receive the merchandise until 9/13/2010. I took the product that week and actually gained 2 1/2 pounds. I called on 9/17/2010 to cancel because it was not working and I was dissatisfied with the results. In checking my credit card statement there was a charge for $87.47 and a Foreign Transaction Fee of $2.62 (Totaling $90.09) I immediately called them. I spoke with several agents that I could barely understand, I was hung up on twice. In speaking with all the agents they stated the same thing that I had cancelled on 9/18/2010 which was after the 10-Day trial period. I explained that I did not I had called them on 9/17/2010 because I called from work and I do not work weekends and that I have the conversation recorded. They said even if I did call on 9/17/2010 that that was still after 10 days. I asked if they don’t know how to count because that was the 10th day and it was supposed to be free for 10-Days. I also stated that they had charged my account on 9/16/2010 which was even before the trial period was over with. They tried to tell me that they didn’t charge it until 9/17/2010 which was the 10th day but my statement shows otherwise. I spoke with agents #377; #511; #382 and after several hours on hold, transferred and having to call back after they hung up on me. I finally spoke with a supervisor who stated they would issue a refund within 7-10 business days. I again received another charge on my credit card from ProfitVault [protected] on 10/18/2010 for $9.76 and a Foreign Transaction Fee of $0.29 (Totaling $10.05) I called them and it went to the same people as Diet Max. I spoke with agent #100 and she said I would have to call their customer service number [protected] and speak with them. I then called that number and also got the run around, they said that I authorized charges through Diet Max to purchase some coupon club or something to that affect; I’m still not even sure what it was for. She proceeded to tell me that it would be beneficial to keep the membership, etc. needless to say I got upset and told her I didn’t want their business and I didn’t authorize their charge and asked to speak to a supervisor. She said that when you signed up with Diet Max you authorized their affiliates to sign you up to their programs too and authorized the charges. Needless to say I wasn’t happy I told her I did not want whatever this was and to cancel everything and send me a refund. She said that she would submit the refund for $9.76 but I am out the Foreign Transaction Fee, she stated that I would receive credit on my account within 7-10 business days. I have heard that before. I again called Diet Max [protected] because I still hadn’t received my refund for the $87.47 from last month. I got the same run around and I finally spoke to a supervisor after being on hold forever. She said I didn’t get a refund because I wasn’t eligible for one, that my purchase was non-refundable. I asked her why because the supervisor I had talked to last month said the bill was a mistake and that I was going to get a refund. She said that the billing department decided that. This company needs to be stopped; I have contacted my credit card dispute center and am awaiting a response. I have ALL my documentation and a recording of every phone call I made to them including dates and times to prove I cancelled my order in time, etc. I suggest all those who have been wronged to contact their local law enforcement or contact the better business bureau. And for those who have not ordered yet, don’t or you will regret it! So far I am out a total of $100.14.
This charge showed up for no reason $9.76, I had my bank check it out and it was on hold for a month but now it has returned. I'm going to cancel the cards and have a new one shipped to me. That seems to be the only way out of this mess.
My Credit Card (Issued in India) was used fraudulently and following transaction is made:
04/10/2010 74392730273027313249175 PROFITVAULT [protected] Rs. 451.43(DR)
I would request you to kindly look into the issue.
Thanking you,
reverse osmosis and nano filtration.
RO and NF, both best water fitration as developed? yes.
Clouds and nature prefer pure evaporation. i agree with her.
if anyone needs my gold dredge?
if anyone has a ground water system and needs analysis.
you may be drinking excessive metals and salts.
i have 3 electric motorcycles. 2 are for sale.
3, 500 watts scooter for $1, 200 USD per motorcycle.
red and yellow new models. sale ASAP
call me [protected]
2 log filter is not great, 99% pure. many bugs!
all water products should be 5 log 99.999 pure.
RO or microF.
7.5 pH emd of system? Nope. pH 9 is common.
pipe corrosion control and fact of life stuff. It works.
Gnight. chill night!
cancel the card. I did.
the whitening pen did work. yes! not bad. 2 levels whiter.
As a dental product, it may have actual ringworm pathogens. as observed.
Use a strong listerine to disinfect the product pathogens for 2 minutes mouth wash!
cryptosporidium in sample may be present, expose to UV radiation or Ozone gas.
chlorine dioxide may be required as the product sample was highly toxic in nature.
get a new card # it's easy.
Beware of Profit vault they charge more that they advertise . I have contacted my bank i will no longer deal with them
I have phone numbers for all over the world and a Chicago address and a customer service number. I lost $247.06 .I cancled Sept. 8 and was told that there would be "NO FUTURE CHARGES MADE TO MY CARD"". Oct 22 I got 3 charges from dietmax and profit vault their charges totaled $47.06 the rest was NSF charges. I live on fixed income which means something had to be left off the list to pickup. Like food for me and my wife so my kids could eat.I am still fighting to get part of the $47.06 back.I cant do anything about the NSF charges the company wont refund them to me and nor wiil the bank . the bank says the only way to stop the charges is to cancel the card.
I was scammed for getbrightwhites.com in El Tecal Ciudad De Panama. Since I was a day late to cancel, I was out 74.26 plus the sample costs. I never got the months supply. Next day I see this profitvault charge on my card and an international transaction fee. I worked with Wells Fargo, I have never heard of profitvault. They were familliar with the company and called them. The next day the 9.76 charge was gone. (and the international transaction fee was gone) A week later there is ANOTHER profitvault charge:
CHECK CRD PURCHASE 11/05 PROFITVAULT [protected] EL TECAL PB.
Wells Fargo is sending me a fraud claim form to sign and they will have the small charge taken off again. This time I cancelled the card so these scammers cant keep charging me! Wells Fargo was not able to refund the 74.26 brightwhites charge, but they can refund this charge as it was never authorized in any way. I dont even know what the company does, but they appear to be out of El Tecal Panama. What a scam! Dont order brightwhites, EVEN if you cancel on time - beware of this profitvault charge showing up
i think that bright white, diet max and profit vault are all fake companies. I think they are a front for a group of money launderers in costa rica or wherever they are. Because when you buy from one you get charged from another. Its all a huge scam
beware of profit vault, as I too have been ripped-off by them. They charge way more than they advertise. I went through a site called www.onlineprofithouse.com.
I have contacted my credit card company, and will no longer deal with any on-line home business.
yes my credit card was charged on 10/10/2010 and I never herd of profitvault my credit card company is looking in to it. contact you card company.
Shouldn't you be contacting your credit card company to look into this? This place is to submit a complaint, not to request an investigation. :)