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Priceline.com Complaints - Cancellation 10 Refund Wait

Review all Priceline.com complaints

Priceline.com
Posted: 2008-11-30 by Sue  [send email]
Cancellation 10 Refund Wait
Complaint Rating: 0 % with 0 votes
Company information:
Portland, Oregon
United States
priceline.com

I booked a hotel and due to change of plans cancelled less then 8 hrs later on same day. Had to wait 10 days for refund on credit card. Will never use PRICELINE AGAIN. THEY WERE QUICK TO TAKE MY MONEY.
Comments United States Hotels
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Comments

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 214 days ago by Dorothy Young  [send email] 0 Votes
I made reversation at the Days Inn in Denver, Co. throught Priceline.com on the 18th of August. On the 22nd I call Priceline and told that I could not drive to Denver and could I get my money back, I was told that they didn't give refunds.

I rode with some else, getting to Denver a day before I was to check in. The next day, I pay for the the day I had been there. We were moved to another room. On Monday.
we checked out and I paid Days Inn. $345.00 and some change. I had prior to my check in payed $87.00 and some change because I was a day early. When I got home I made a call to priceline.com and explain that I had to pay my buill my self, and I would like my money back. I wrote them email after email and I got fed up and went to my bank, they replace the money. Priceline told that them they had paid DaysInn. Now I and trying to get my money from them no one who manages the place is ever around I have left messages, never gotten a call back. They returned 345.00, but not 441.00 I give uo the still owe me $167.00 and some change. I will never use them again, if the rooms are 10 cent a day.
 200 days ago by   carolyn 0 Votes
At 1155 am on December 16, 2006 I went on line and attempted to negotiate price for a hotel I proceeded with placing credit card in and no negotiation came up I couldn’t understand why priceline.com took my 352.00 dollars then when I called at 1158 am for assistant to cancel they told me I couldn’t and I could only be refunded 176.00 dollars no you know and I know if they could refund 176 dollars they have the power to refund the whole amount and let me start over. I could not understand their direction I was waiting for the page that stats negotiate. They took my Christmas money and for that, I will never use this company’s web page again. I think that for a 3 min mistake that is a large price to pay. The cooperation men Jeffery H Boyd President, chief executive officer, and Robert j Mylod chief financial office should be ashamed that now for Christmas they can feed there family a meal and they took one away from this consumer. Shame on you all.
 200 days ago by   carolyn 0 Votes
At 1155 am on December 16, 2008 I went on line and attempted to negotiate price for a hotel I proceeded with placing credit card in and no negotiation came up I couldn’t understand why priceline.com took my 352.00 dollars then when I called at 1158 am for assistant to cancel they told me I couldn’t and I could only be refunded 176.00 dollars no you know and I know if they could refund 176 dollars they have the power to refund the whole amount and let me start over. I could not understand their direction I was waiting for the page that stats negotiate. They took my Christmas money and for that, I will never use this company’s web page again. I think that for a 3 min mistake that is a large price to pay. The cooperation men Jeffery H Boyd President, chief executive officer, and Robert j Mylod chief financial office should be ashamed that now for Christmas they can feed there family a meal and they took one away from this consumer. Shame on you all.

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