Complaint Rating:

Company information:
PRICELINE
California
United States

JUST PURCHASED A HOTEL ROOM ON PRICELINE. PAID IN FULL - THEN THEY CHARGED ME 20% TAX AND FEES ON TOP OF THAT. WHEN I GOT TO THE HOTEL - THE HOTEL TOLD ME THEY WERE ALLOWED TO CHARGE ME $40.00 PER NIGHT PLUS TAX FOR THEIR OWN FEES AND TAXES. I CONTACTED PRICELINE AND PRICELINE SAYS THIS IS COMPLETELY OK WITH THEM AND THERE IS NOTHING I CAN DO. SO WHEN YOU MAKE A BID FOR A ROOM ON PRICELINE - DON'T THINK YOU'RE GETTING IT FOR WHAT YOU BID. I PAID double!!!