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Planned Parenthood Federation Of America [PPFA]
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Planned Parenthood Federation Of America [PPFA] company logo

Planned Parenthood Federation Of America [PPFA]

5771 West Eugie Avenue, Glendale, AZ, 85304, US
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Mon
9:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
9:00 am - 6:00 pm
Thu
7:00 am - 3:00 pm
Fri
9:00 am - 4:00 pm
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Closed
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7:00 am - 3:00 pm
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Planned Parenthood Federation Of America [PPFA] - rude treatment

Yesterday, I took my daughter to the Eugie office for an ultrasound. We had an appointment since the week prior and we arrived early, but we still waited an hour past the appointment to be seen. We needed an ultrasound for dates because she was not sure how far along she is, and with the holidays, it will take a while to get into a doctor, When it was time for her to go back, the staff wouldn't allow me to accompany her. When I protested, they told me it was State Law that she had to be alone. I told them that I am a nurse and I know that isn't true. They then admitted that they lied and it is only their "office policy". They then told my daughter they were doing a vaginal ultrasound (NOT needed for dates), and said, "So you probably don't want your mother in here, right?" The manager then called me to the desk and announced in a very loud voice that "your daughter doesn't want you in there anyway." The ultrasound tech was extremely rude to my daughter and after starting the vaginal ultrasound, said that she didn't need to do it that way and switched to an abdominal ultrasound. She did it very haphazardly and said she was unable to "see all the parts". My daughter had been told the week prior that they could tell her the sex of the baby but when she asked, the tech said, "We don't tell people that here." She did not measure the long bone length because she said she couldn't find the legs. She printed out one picture of the top of the head only and said my daughter is 21 weeks pregnant. That is much too far along for her to be unable to "see all the parts." My daughter left there in tears and my $75 was spent on an ultrasound that I am questioning the results on. They also asked her multiple times if she wanted to abort. We will have the ultrasound repeated when we get in to a doctor and if those dates are off, I will be filing a formal complaint and expecting a refund. My daughter was so excited to see the baby and find out the sex and instead left crying and wondering why she was treated so harshly.

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