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Panera Bread Complaints - Terrible experience

Review all Panera Bread complaints

Panera Bread

Posted: 2008-06-16 by Lindsy Muse [send email]
Terrible experience
Complaint Rating:  100 % with 1 votes
Company information:
Panera Bread
23061 Allen Road
Woodhaven, Michigan
United States
Phone: 734-675-3500
www.panerabread.com

A couple of month's ago my teen-age son was hired by Panera Bread. He was very excited and told me often how much he enjoyed the job. I read their handbook and they claimed they were a good place to work because of the respect they showed for their employees. Soon enough we found out that they have no respect for their employees.

Female employees were referred to as 'the bitches' by one of the managers. Then, things got worse. My son was working in the sandwich line in front of customers. It was a hot day, and he asked the female worker next to him what was wrong with the manager. She told him (my son) that she didn't know what was wrong with him(the manager). She then told my son that the manager was probably upset because she had told the manager that he should suck my son's dick! This female employee thought that making that statement to the manager was funny. My son left the store stunned and later called one of the other managers to explain why he had left work.

Now, logically, you would think that the female employee would get in trouble for making such a remark at work and that the manager she said it to would have done something about the trash mouth female employee. No way! This same manager was the one that referred to the female employees as 'bitches' and he did nothing about it. My son registered a complaint with management and Panera started their 'trash the victim' nonsense.

My son was immediately suspended from work (that's what happens when you file a complaint at Panera's) and he was told there would be an investigation. The manager who was supposed to run the investigation then took three sick days off. To make a long sickening, story short they ended up firing my son after a week and a half of asking for written and signed reports from him.

Instead of cleaning up their house, they decided to pick on a teen-age boy. Wow! I think they deserve a place in the corporate Hall of Shame. I have told all of my friends, relatives and acquaintances the story (there are many) and I personally will trash them every chance I get.
Comments United States Restaurants & Bars
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More Panera Bread complaints
Panera Bread - Pay roll Department


Comments

62 days ago by Stephanie Santos [send email]
I have worked at Panera for a year and four months and trust me, they treat us like complete shit. I do the work of 6 people for 8.00 an hour...are you kidding me? My managers do nothing, they sit in the office and us ( the trainers) run the cafe. It's quite ridiculous and i feel the company is going to the ground. It's really a shame it was at one time and increadible company to work for, now i leave work in tears after every shift.
61 days ago by Mmhh [send email]
Panera bread is one of the worst places to work for. I work at the one in Valrico Florida. I recently found out that our district manager will change the clock in times of some of our employees and not pay them for hours that they have worked. A few weeks ago we had a meeting (which we were told was payed) they told everyone not to clock in because they would clock all of us in. No one ended up getting payed for our time being there.

Is this legal?
37 days ago by Erica Ash [send email]
I have worked for panera for almost 3 years now, in Parkersburg WV and in Baurboursville WV. And although its not my dream career... I feel that the previous complaints were all just case-specific incidents and do not at all reflect the attitude and reputation of panera bread.

I have never been ill-treated working for them. In fact, out of the 5 or so jobs I've had thus-far in my life, paneras been the best experience that Ive had with managers, work load, and pay.
25 days ago by Donna [send email]
I have worked at panera for 3.5 years, 2 as an associate and 1.5 as a shift manager. These complaints are specific incidents that should have been taken to even higher management. Not all panera's are sun like this. Sure panera is a lot of work, same with any restaurant. Stephanie and Mmhh... you should ask to transfer to a different panera.

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