Pacific Dental Services review: Poor diagnosis 5

I agree patients should know how bad employees are treated and not trained but are told to act like they know what they are telling patients. I worked in a NV office for 8 months and was fired because I was not given proper training and the Regional Manager covered her mistake of giving a Doctor off while another one was on vacation so we had no Doctors in the office lost production, employees lost hours but two weeks later she wrote me up saying I was doing a bad job. I sent HR an email in response to her writing me up giving them evidence and I got fired a month later. Sad thing is there are good people who work for the company and these others who treat their job like their GOD are ruining it for everyone else and if the CEO does not get involved he will she his company crumble. I for one would NEVER go to any of their offices because I know how they scam people and act like they are helping.

I believe that Pacific Dental Services is
a bad dental Co., If the Patients would it see how some employees are been treated you wont even go there. Then the crowns made by a Cerec machine are weak compared with the ones based on a metal base(made in a dental lab) . And they charge you a lot for that and Pacific tells patients that a crown may last 5 years, bologna, Check the complaints and review
s first, be careful that corporate may be writing good reviews after a bad one to neutralize the bad comments. Is like a Factory. Just check how many ads they have looking for staff including doctors, trust me on this.

After 15 years of private practice and countless hours spent in CE and study clubs all three perspectives may be right on. The problem in my view is communication. Obviously what the dentist said was not what the patient perceived. E22 is not incorrect that many of our colleagues treatment plan according to their values, and their perception of the patient. I have been guilty of this too and made the mistake on both sides of the fence. Doc O is right on too...we know that in our profession there are aggressive treatment plans done everyday. Treatment acceptance by the patient is always based on their values, means and life priority. We can educate our patients on the benefits of life long attention to oral health and how it relates to overall systemic health, the fact that an investment in good dentistry saves money over the patients lifetime, and that dental care can be managed on a patient specific basis. That said this all requires that we are communicating in a meaningful way that reaches the patient effectively. Our DDS doesnt stand for Dispenser of Dental Supplies it means Doctor, and doctor means teacher. That means listening to our students so we can educate. Very difficult to do in a production based environment but eminently more effective and rewarding for both caregiver and patient. Every patient deserves to know what the treatment options are and the benefits of that treatment in those areas that are most meaningful to them. Gordon Christensen is the mentor of one of the study clubs I belong to and while its difficult to identify which of his pearls of wisdom has impacted me the most, I would have to say his philosophy on full mouth reconstruction has guided my treatment planning most greatly. To paraphrase he feels every patient deserves as much reconstruction as they need. Sometimes that is done in a small number of appointments, sometimes it takes years. To me that has always translated to being committed to the best care we can provide in a way that the patient can manage and value. My thoughts are in no way meant to challenge or insult anyone. I only wish to convey that there can be a balance and the patient does have a vital role in determining their care. Yours in good oral health, DGHDDS

Elephant22, its amazing how you seem to go around and squash complaints from any number of dental offices around the country. Almost as though you job is to discredit the person who had the experience. Fact is, that your review shows that you have little to no dental knowledge. It is well known that Pacific Dental Services has minimum daily goals for their dentists that cannot be met without doing several crowns a day. In fact their dentists appear to do significantly more crowns than average, and I can assure you its not their patient population, nor is it that they are providing better quality of care. I heard of one dentist on their team that removes all amalgams because there is not one that has not had caries beneath it. Fact: It's call corrosion, and that's how an amalgam seals the tubules, Doc! In reading this complaint, I'd say the patient was right on the money. That new doc, is simply trying to make her mark in the corporate dental factory over there with little regard to what she would do if this patient was, say a member of her family. Oh, and Elephant22, the most common thing people break their teeth on is not popcorn, but rather bread and soft items...then again you have no dental experience.

You really don't know what you are talking about and now you have disparaged this dentist's name. What many people do not realize is that there are big differences in how dentists view treatment. Some tell you the absolute best treatment for you (which may include several thousand dollar treatment bills) or whatever to just get by (if it ain't broke, don't fix it). This Dr may have been telling you the cadillac plan & the other guy telling you the base model kia plan. Maybe you will come back & post on here that you should have listened to that Dr after you break one of your teeth that this Dr recommended to have fixed. Go to the movies & get a big container of popcorn on me.